Administration Officer

About The Role

The Administration Officer will provide exceptional customer service over the phone, via email and in person. This role involves answering telephone calls, making appointments, providing results for referring doctors, and maintaining accurate appointment diaries. The officer will act as a central point of reference for patients, relatives, Local Health Network staff, general practitioners, medical specialists, and members of the public to ensure smooth unit operations.

Key responsibilities include preparing routine verbal and written documents and reports for signature, coordinating all appointments for the unit, and updating records as required.

About You

You are a highly capable and adaptable professional with outstanding communication skills, demonstrated experience in a State government administrative role, and essential knowledge of Sunrise EMR. A current satisfactory police clearance is required and you must be ready to start immediately.

Why Work for Randstad?

Join Randstad's community of contractors for customer service roles across various Government departments. As a contractor with Randstad, you will benefit from:

• Three pay runs per week.
• Access to the My Randstad portal for easy payslip access.
• Exclusive access to roles before they go to market.
• Discounts at major retailers.
• Access to employee assistance program services including counseling.

How to Apply

Click APPLY and upload your CV in WORD format. For confidential enquiries, please contact Melissa Zalewski at melissa.zalewski@randstad.com.au.

Key skills/competency

• Customer Service
• Administrative Support
• Medical Administration
• Appointment Scheduling
• Communication
• Record Keeping
• Sunrise EMR
• Government Experience
• Team Coordination
• Document Preparation