14 days ago
Administration Assistant
Ramsay Health Care UK
On Site
Full Time
£22,500
Sawbridgeworth, England, United Kingdom
Job Overview
Job TitleAdministration Assistant
Job TypeFull Time
CategoryCommerce
Experience5 Years
DegreeMaster
Offered Salary£22,500
LocationSawbridgeworth, England, United Kingdom
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Job Description
Administration Assistant at Ramsay Health Care UK
Rivers Hospital in Sawbridgeworth, located on the Essex-Hertfordshire border, is seeking an experienced Administration Assistant to join the Inpatient Bookings Team on a part time basis (22.5 hrs per week). The role offers flexibility in working hours and requires delivering exceptional customer service through handling enquiries, managing theatre bookings, and maintaining strong relationships with internal departments, consultants, and GP practices.
Key Responsibilities
- Handle enquiries and theatre bookings via telephone, email, and post.
- Provide detailed information and deliver excellent customer service.
- Maintain clinics, appointments, and administrative records.
- Liaise with internal departments, consultants, and GP practices.
- Ensure patient satisfaction through follow-up communications.
Desired Skills & Experience
- High level of customer service focus.
- Ability to work under pressure and meet deadlines.
- Excellent communication skills via phone, email, and in person.
- Strong time management and organisational skills.
Benefits
- 25 Days Leave plus Bank Holidays
- Private Pension and Private Medical Cover
- Flexible shift patterns and enhanced parental leave policies
- Free Training via the Ramsay Academy and on-site parking
- Employee Assistance Programme and additional perks
Key skills/competency
- Customer Service
- Communication
- Time Management
- Organisation
- Administration
- Booking Systems
- Teamwork
- Attention to Detail
- Relationship Building
- Problem Solving
How to Get Hired at Ramsay Health Care UK
- Customize Your Resume: Tailor your application to reflect healthcare admin skills.
- Highlight Experience: Emphasize previous roles in customer service and administration.
- Prepare for Interviews: Research Ramsay Health Care UK culture and values.
- Align with Role: Showcase your time management and organisational expertise.
Frequently Asked Questions
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01What qualifications are required for the Administration Assistant role at Ramsay Health Care UK?
02How flexible are the working hours for the Administration Assistant at Ramsay Health Care UK?
03What kind of customer service skills does Ramsay Health Care UK expect from an Administration Assistant?
04Are there opportunities for professional development within Ramsay Health Care UK?
05What benefits can an Administration Assistant expect at Ramsay Health Care UK?
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