Technical Consultant, Commercial

About Ramp

At Ramp, we’re rethinking how modern finance teams function in the age of AI. We believe AI isn’t just the next big wave; it’s the new foundation for how business gets done. We’re investing in that future — and in the people bold enough to build it. Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. More than 50,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $10B and 27.5M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $100 billion in purchases each year.

Ramp’s investors include Lightspeed Venture Partners, Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, Redpoint, and ICONIQ, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. Ramp has been named to Fast Company’s Most Innovative Companies list and LinkedIn’s Top U.S. Startups for more than 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine’s 100 Most Influential Companies.

About The Role: Technical Consultant, Commercial

Technical Consultants are on the frontlines working to establish partnerships with Ramp customers and act as a liaison between customers and our internal technical teams. You’ll be partnering with Customer Activation & Account Management teams to identify, prioritize, and build financial solutions for new and existing customers so that Ramp continues to scale with their needs.

You will act as the technical and financial subject matter expert for our customers, designing solutions that address their needs through Ramp and partner integrations. You will partner with Post-Sales teams to drive Product, Design, and Engineering teams’ roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value. You will define the customer’s financial & technical success criteria from onboarding through activation and expansion. You will represent Product, Design, and Engineering externally, operating with deep conviction and understanding of Ramp’s technical capabilities. The role requires technical skills necessary to understand and educate on robust accounting features, and integrate them across all customer touchpoints and surface areas. This role focuses on Commercial customers, supporting high-growth companies with standardized financial workflows, core ERP integrations, and repeatable implementation patterns that drive fast time-to-value.

What You'll Do

• Act as a technical advisor to customers and Ramp’s internal teams, supporting high-value implementations and expansion opportunities.
• Guide integration, configuration, and system design for customer solutions, particularly involving ERP, HRIS, and API integrations.
• Partner with Customer Activation and Account Management to assess requirements and propose scalable solutions.
• Collaborate with onboarding specialists and implementation leads to support technical workstreams.
• Problem-solve technical hurdles for customers, proposing effective product implementations.
• Participate in technical discovery to understand customer systems and workflows, recommending best-fit Ramp architecture.
• Be a subject matter expert across HRIS and Accounting integration partners, advocating for integration development.
• Troubleshoot integration blockers and guide customers through complex configuration decisions without writing code directly.
• Contribute to internal documentation and tooling to scale Ramp’s integration support.
• Influence Ramp’s product roadmap by channeling customer pain points and feedback to Product and Engineering.

What You Need

• Bachelor's degree in computer science, engineering, finance, business, or a related field.
• 2+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in SaaS or fintech.
• Familiarity with ERP systems (e.g., NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows.
• Comfort working with APIs, integration logic, and system architecture; ability to explain these concepts.
• Strong communication skills: translate complex technical solutions into business value, guide customers.
• Collaborative mindset; ability to work cross-functionally with Sales, Customer Success, Product, and Engineering.
• Exceptional organization and problem-solving skills, with a bias toward action and high ownership.
• Thrives in ambiguity and fast-paced environments; adaptable and resourceful as Ramp scales.

Benefits (for U.S.-based Full-time Employees)

• 100% medical, dental & vision insurance coverage for you, partially covered for dependents.
• One Medical annual membership.
• 401k (including employer match).
• Flexible PTO.
• Fertility HRA (up to $10,000 per year).
• Parental Leave.
• Unlimited AI token usage.
• Pet insurance.
• Centralized home-office equipment ordering.
• Health and Wellness stipend.
• In-office perks: lunch, snacks, drinks, and more.
• Budget for intra-office travel.
• Relocation support to NYC or SF (as needed).

Key skills/competency

• Technical Consulting
• Solutions Engineering
• ERP Integrations
• API Integration
• Financial Workflows
• Customer Engagement
• Problem Solving
• SaaS / FinTech Experience
• System Architecture
• Cross-functional Collaboration