Senior Risk Operations Specialist Underwriting @ Ramp
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About Ramp
At Ramp, we’re rethinking how modern finance teams function in the age of AI. Our platform saves companies time and money by combining payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence.
Ramp has helped over 45,000 businesses save $10B and 27.5M hours. Backed by leading investors and industry legends, Ramp is one of America’s fastest-growing corporate card and bill payment platforms.
About the Role
As a Senior Risk Operations Specialist Underwriting, you will drive operational initiatives in underwriting, customer risk management, and fraud. You will develop and execute risk underwriting policies, build monitoring dashboards, partner with product and engineering teams, and mentor peers. Weekend work (choosing either Saturday or Sunday) is required to support underwriting operations.
What You’ll Do
- Develop and execute Ramp’s risk underwriting policies for new business onboarding.
- Build and maintain monitoring dashboards for underwriting outcomes and processes.
- Collaborate with product and engineering for risk tooling improvements.
- Research emerging trends in underwriting and fraud to innovate decisioning systems.
- Manage customer support requests via email and occasionally phone.
- Mentor team members and ensure operational rigor.
- Collaborate cross-functionally to resolve underwriting or fraud workflow issues.
What You Need
- 5+ years of experience in Underwriting, Credit Risk Management or Fraud Risk Management.
- Experience within consumer/corporate/small business cards, payments, or lending.
- Excellent written and verbal communication skills.
- Strong background in customer support via email.
- Investigative and critical thinking skills.
- BA/BS degree from an accredited university.
Nice-to-Haves
- Experience in high growth startups.
- Experience building complex financial products.
- Knowledge of SQL or Python.
- Experience in customer support via phone.
Compensation & Benefits
For candidates in NYC or SF, the pay range is $124,700 - $171,500 and for others, $112,200 - $154,350. Benefits include full medical, dental & vision coverage, 401k with matching, flexible PTO, WFH stipend, wellness stipend, parental leave, relocation support, and pet insurance.
Other Information
If you are being referred, please contact your referral source. Ramp also complies with fair chance employment practices pursuant to the San Francisco Fair Chance Ordinance.
Key skills/competency
- Underwriting
- Risk management
- Fraud analysis
- Data analysis
- Dashboard building
- Product collaboration
- Customer support
- Mentorship
- SQL
- Python
How to Get Hired at Ramp
🎯 Tips for Getting Hired
- Research Ramp's culture: Review mission, values, and recent news.
- Customize your resume: Highlight underwriting and risk experience.
- Prepare for data challenges: Brush up on analytics and SQL.
- Engage on LinkedIn: Network with current Ramp professionals.