Risk Operations Specialist Underwriting
@ Ramp

Hybrid
$110,000
Hybrid
Full Time
Posted 2 days ago

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Job Details

About Ramp

At Ramp, we’re rethinking how modern finance teams function in the age of AI. Ramp is a financial operations platform designed to save companies time and money with an all-in-one solution including payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping. Our platform has helped over 45,000 businesses save $10B and 27.5M hours.

Backed by top-tier investors, Ramp has been recognized on Fast Company’s Most Innovative Companies list and LinkedIn’s Top U.S. Startups. The team includes leaders from financial services and technology companies such as Stripe, Affirm, Goldman Sachs, Meta, Uber, Netflix, and more.

About the Role

As an early member of Ramp's Risk Strategy & Operations, the Risk Operations Specialist Underwriting drives initiatives related to underwriting, customer risk management, and fraud. The role requires expertise in underwriting processes, data fluency, and risk analysis including credit and fraud risks. Weekend work is required with the option of selecting Saturday or Sunday.

What You’ll Do

  • Develop and execute Ramp’s risk underwriting policy for new business onboarding.
  • Build and maintain monitoring dashboards for underwriting outcomes and losses.
  • Collaborate with product and engineering teams to develop risk tooling.
  • Research emerging underwriting and fraud trends for decisioning system enhancements.
  • Manage customer support requests via phone and email to ensure a best in class experience.

What You Need

  • 1-2 years experience in Underwriting, Credit Risk Management or Fraud Risk Management.
  • Experience in consumer, corporate or small business financial products.
  • Excellent written and verbal communication skills.
  • Strong background in customer support via email, with investigative and critical thinking skills.
  • BA/BS from an accredited university.

Nice-to-Haves

  • Experience in high growth startups.
  • Experience building complex financial products.
  • Knowledge of SQL or Python.
  • Background in customer support via phone.

Compensation & Benefits

For candidates located in NYC or SF, the pay range is $80,800 - $140,700; for all other locations, the pay range is $72,700 - $126,600. U.S.-based full-time employees enjoy 100% medical, dental & vision insurance, 401k with employer match, flexible PTO, wellness stipends, and more. Relocation support is available for NYC or SF.

Referral Instructions & Other Notices

If you are being referred, please contact your referral to apply on your behalf. Ramp also complies with the San Francisco Fair Chance Ordinance and considers qualified applicants with arrest and conviction records.

Key skills/competency

  • underwriting
  • risk management
  • fraud
  • data analysis
  • customer support
  • SQL
  • Python
  • operations
  • financial
  • dashboards
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How to Get Hired at Ramp

🎯 Tips for Getting Hired

  • Research Ramp's culture: Review their mission, values, and investor news.
  • Customize your resume: Highlight underwriting and risk management experience.
  • Emphasize data skills: Detail SQL, Python, and analytical proficiencies.
  • Prepare for interviews: Practice discussing risk strategy and dashboard creation.

📝 Interview Preparation Advice

Technical Preparation

Review underwriting and fraud risk fundamentals.
Practice SQL queries and Python basics.
Learn dashboard monitoring tools and techniques.
Study financial product risk assessment methods.

Behavioral Questions

Describe handling high-pressure risk decisions.
Explain past customer support conflict resolution.
Share teamwork in cross-functional projects.
Discuss adaptation in fast-paced environments.

Frequently Asked Questions