Account Manager | Mid-Market
@ Ramp

Hybrid
$200,000
Hybrid
Full Time
Posted 21 days ago

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XXXXXXXXX XXXXXXXXXXX XXXXXX****** @ramp.com
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Job Details

About Ramp

At Ramp, we’re rethinking how modern finance teams function in the age of AI. Ramp is a financial operations platform that saves companies time and money through an all-in-one solution including payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping. With over 45,000 businesses using our platform, Ramp powers the fastest-growing corporate card and bill payment platform in America.

Ramp’s distinguished investors and talented team from top financial services, fintech, and tech companies have earned us accolades such as Fast Company’s Most Innovative Companies and LinkedIn’s Top U.S. Startups.

About The Role

As an Account Manager at Ramp, you will set the bar for operational excellence in our Sales organization by building strategies that expand high-value mid-market accounts. You will cultivate deep, multi-threaded relationships with C-Level executives and key decision makers while driving retention, adoption, expansion, and growth across Ramp’s platform.

What You’ll Do

  • Build and nurture strong relationships with mid-market customers.
  • Develop deep, multi-threaded connections with decision makers.
  • Drive growth by focusing on retention, adoption and expansion.
  • Lead Executive Business Reviews to identify growth opportunities.
  • Collaborate with cross-functional teams to enhance customer experience.

What You Need

  • Minimum 4 years of new business sales or account management experience.
  • Ability to anticipate customer needs and identify growth opportunities.
  • Excellent verbal, written and interpersonal communication skills.
  • Strong organizational, project management and time management skills.
  • Familiarity with basic sales tools and common metrics.
  • High adaptability within a fast-evolving startup environment.

Nice to Haves

  • Bachelor’s degree from an accredited university.
  • Experience in financial services sales or high-growth startups.
  • Expertise with Salesforce, Outreach, or other productivity tools.

Benefits

  • 100% medical, dental & vision insurance coverage.
  • 401k with employer match and flexible PTO.
  • WFH stipend, Wellness stipend, and Parental Leave.
  • Relocation support to NYC or SF as needed.

Key skills/competency

  • Account Management
  • Sales Strategy
  • Client Relationship
  • Customer Retention
  • Business Reviews
  • Financial Operations
  • Startup Environment
  • Cross-functional Collaboration
  • Strategic Growth
  • Communication
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How to Get Hired at Ramp

🎯 Tips for Getting Hired

  • Customize your resume: Tailor it to highlight B2B sales success.
  • Research Ramp: Understand their fintech and AI initiatives.
  • Leverage keywords: Showcase account management and growth skills.
  • Prepare for behavioral questions: Reflect on client relationship examples.

📝 Interview Preparation Advice

Technical Preparation

Review Salesforce and Outreach basics.
Study CRM system functionalities.
Practice data analysis for account health.
Understand fintech product integrations thoroughly.

Behavioral Questions

Describe a time you built client trust.
Explain handling high-pressure account issues.
Discuss teamwork during challenging projects.
Share strategies managing multiple client needs.

Frequently Asked Questions