Senior Associate, Product Management- Composable Commerce

About Ralph Lauren

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Job Overview

Ralph Lauren is seeking a Product Manager to join our growing Global Product Management & User Research team in the Foundational Product Group. In this role, you will bring together business, technology, user experience, legal & marketing partners to develop robust product strategies, define and document requirements, and deliver high-quality outputs that drive business and customer objectives. Experience with e-commerce, end-to-end digital consumer experiences, and content management is required. The ideal candidate is self-motivated, curious, accountable, collaborative, and excited to solve complex challenges.

Responsibilities

• Work closely with a cross-functional, dynamic, and multi-disciplinary team of both internal and external partners to develop the long and short-term vision for Ralph Lauren digital platforms & product features.
• Experience in various consumer technologies including e-commerce platforms, multilingual sites, content management, accessibility and site analytics, with constant focus on customer experience.
• Manage a global backlog of features with commercial partners and project management in an agile environment to meet key business objectives and operational needs.
• Work cross-functionally as the primary liaison between commercial business owners, user experience partners and the technical team, establishing subject matter expertise and engaging in all project phases including discovery, requirements gathering, development, testing, launch and iteration of new and current platforms, features and functionality.
• Collaborate closely with Solution and Technical Architects, Developers, Analysts, and Project Managers to define detailed requirements that provide clarity to complex problems as well as execute against plans to deliver functionality and outstanding performance.
• Define and monitor key performance indicators to analyze performance and measure success against goals, in turn identifying opportunities for improvement and growth.
• Act as the Consumer Technology team representative to commercial partners, communicating well-crafted, fact-based information to leadership for decisions on functionality and to maintain alignment.
• Ensure end users have the training and documentation required to efficiently manage new features.
• Develop comprehensive knowledge of Ralph Lauren’s customer and business while maintaining an awareness of competitive products and industry trends to continually inform product direction.
• Actively participate, engage, and lead initiatives that help further the product management practice at Ralph Lauren.

Qualifications

• Prior experience 6 to 8 years of product management or similar, being part of an agile team with proven success translating business strategy and analysis into successful digital consumer products.
• Strong documentation skillset, understanding of the product development lifecycle, agile methodologies and backlog management applications e.g. JIRA, Confluence, AI-based automation tools & agents, Adobe Analytics, etc.
• Strong project management skills managing multiple large projects with agile product management or development experience.
• Retail & Online E-commerce experience is a plus.
• Excellent communication/writing skills and effective at communicating with and presenting to commercial business partners.
• Comfortable in a highly matrixed, iterative development environment and good at balancing collaboration and advocacy.
• High level of intellectual curiosity with knowledge of competitive products and industry trends.

Key skills/competency

• Product Management
• Composable Commerce
• Agile Methodologies
• E-commerce Platforms
• Digital Consumer Experiences
• Content Management
• User Experience (UX)
• Data Analysis
• JIRA
• Confluence