Operations Manager
@ Raising Cane's

Sugar Land, Texas, United States
$55,000
On Site
Full-time
Posted 10 hours ago

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XXXXXXXX XXXXXXXXX XXXXXXXXX***** @raisingcane.com
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Job Details

About Raising Cane's

At Raising Cane’s Chicken Fingers, we serve craveable chicken finger meals with a Work Hard. Have Fun. philosophy. Known for our great Crew and cool Culture, we are the fastest-growing chicken concept in the U.S. and on track to be a Top 10 Restaurant Brand.

Job Overview

The Operations Manager supports the Restaurant Leader in achieving operational excellence while upholding Raising Cane’s standards and culture. This role involves working in a fast-paced kitchen environment and engaging directly with customers.

Key Responsibilities

  • Execute restaurant operations functions
  • Act as manager on duty: open and close the restaurant
  • Manage cash handling and ensure accountability
  • Enforce Raising Cane’s policies and standards
  • Conduct shift management, deploy crewmembers, and document outcomes
  • Provide exemplary customer service
  • Authorize employee functions requiring manager approval
  • Ensure cleanliness and proper working order of the restaurant
  • Complete additional duties as assigned

Qualifications

The ideal candidate is detail-oriented, organized, self-driven, and flexible. Must have 3+ years of restaurant or retail management experience, familiarity with Microsoft Office, and be capable of working varied shifts including days, evenings, and weekends. New restaurant opening experience is preferred. A high school diploma or equivalent is preferred, and candidates must be 18 years or older.

Benefits & Perks

  • Medical, Dental, Vision & Pharmacy Benefits
  • Dependent Care & Healthcare Flexible Spending Accounts
  • Life and Disability insurance provided
  • 401(k) with Employer Match
  • Weekly Pay (or bi-weekly in some states), monthly bonus
  • Paid Time Off, sick time, and paid holidays
  • Tuition Reimbursement and Crew Assistance Program
  • Casual Work Attire and Employee Discount Programs

Key Skills/Competency

  • Operations
  • Management
  • Customer Service
  • Cash Handling
  • Team Leadership
  • Problem Solving
  • Shift Management
  • Microsoft Office
  • Communication
  • Training

How to Get Hired at Raising Cane's

🎯 Tips for Getting Hired

  • Customize your resume: Highlight operational management and leadership skills.
  • Tailor your cover letter: Emphasize restaurant management experience.
  • Research Raising Cane's: Understand company culture and growth.
  • Prepare for scenarios: Discuss cash handling and team management.

📝 Interview Preparation Advice

Technical Preparation

Review MS Office basics.
Practice cash handling procedures.
Study operational documentation systems.
Refresh restaurant management software.

Behavioral Questions

Describe a challenging shift issue.
Explain team conflict resolution.
Discuss handling fast-paced operations.
Share customer service improvement experience.

Frequently Asked Questions