Operations Manager

@ Raising Cane's

Company Overview

At Raising Cane’s Chicken Fingers, we serve craveable chicken finger meals and follow a Work Hard. Have Fun. philosophy. As the fastest-growing chicken concept in the U.S., Raising Cane’s is on track to be a Top 10 Restaurant Brand. Join the team to raise the bar and be part of our rapid growth.

Role Overview

The Operations Manager supports the Restaurant Leader in achieving operational excellence and upholding Raising Cane’s standards and culture at the restaurant.

Key Responsibilities

• Execute restaurant operations functions efficiently.
• Act as manager on duty, including opening and closing.
• Manage cash handling and ensure accountability.
• Enforce company policies and standards.
• Conduct shift management meeting operations and safety protocols.
• Deploy crewmembers during shifts and provide customer service.
• Utilize tools, forms, and logs for proper documentation.
• Authorize employee functions requiring managerial approval.
• Maintain restaurant cleanliness and proper facility condition.
• Complete additional duties as assigned.

Qualifications

• 3+ years of restaurant or retail management experience.
• Detail-oriented, organized, and able to manage multiple changing priorities.
• Strong analytical, written, and verbal communication skills.
• Proficiency in Microsoft Office and adaptability to learn new systems.
• Ability to work varied shifts including days, evenings, weekends, and travel as needed.
• New restaurant opening experience is preferred.
• Must be 18 years of age or older with a high school diploma or equivalent preferred.
• Completion of all required Raising Cane’s training programs.

Benefits & Perks

Restaurant Managers enjoy a comprehensive benefits package including medical, dental, vision, pharmacy, dependent care, life and disability, accident/critical illness coverage, 401(k) with employer match, gym membership, tuition reimbursement, employee discounts, and more. Additional perks include weekly pay, competitive monthly bonus, paid time off, 8 paid holidays, casual work attire, and early closures for company events.

Key skills/competency

• Operations
• Restaurant Management
• Cash Handling
• Shift Management
• Customer Service
• Team Deployment
• Policy Enforcement
• Documentation
• Microsoft Office
• Problem Solving