Senior SAP S/4HANA Application Manager (m/f/d)
Raiffeisen Bank International AG · Vienna, Vienna, Austria
- On site
- Full-time
- €67,000 / year
- Vienna, Vienna, Austria
Job highlights
- Manage SAP S/4HANA applications end-to-end.
- Ensure stable operations and continuous improvement.
- Coordinate with business, IT, and external partners.
- Handle release upgrades, security, and audits.
- Benefit from work-life balance and career growth.
About the role
About Raiffeisen Bank International (RBI)
Raiffeisen Bank International (RBI) is one of the leading banking groups in Central and Eastern Europe, operating in multiple countries with a strong focus on stability, innovation, and regulatory excellence. Our SAP S/4HANA landscape is a critical backbone for finance, accounting, and group-wide processes.
About the Role
To strengthen our SAP application management capabilities, we are looking for a Senior SAP S/4HANA Application Manager who takes end-to-end responsibility for stable operations, continuous improvement, and secure delivery in a highly regulated banking environment. As a Senior SAP S/4HANA Application Manager, you are responsible for the run and change of SAP S/4HANA applications with a strong focus on finance-related processes. You act as a central point of contact between business, IT delivery, SAP Basis, external partners, and auditors.
Your Mission
- End-to-end application management for SAP S/4HANA services (Run & Change)
- Coordinate operational topics with SAP Infrastructure Team and external vendors
- Ensure transparent communication during incidents and planned changes
- Perform root cause analyses and drive sustainable solutions
- Plan and coordinate SAP S/4HANA release upgrades, support packages, and transports (incl. cutover and hypercare)
- Coordinate security topics, vulnerability fixes, penetration tests and audit findings (internal & external)
- Support and continuously improve documentation, monitoring, and operational processes
- Contribute to cross-functional initiatives within the Finance & IT organization
Core Competencies
- Several years of hands-on experience in SAP application management, ideally SAP S/4HANA
- Experience with: SAP S/4HANA Release & Change Management, Incident, Problem, and Service Management (ITIL-oriented), Security and audit-related topics, User Management
- Solid knowledge of SAP Finance processes (FI/CO or adjacent areas)
- Sound accounting knowledge preferable in banking industry
- Proven ability to coordinate complex topics across multiple stakeholders
- Fluent English skills; German is an advantage
What’s in it for you
- Work-Life-Balance: Flexible hours, work-from-home options from Austria, and 30 days/year remote work from any EU country.
- Global community: 75+ nationalities, English as the company language, and work permit support.
- Career growth: Continuous learning, proactive career development, challenging work, trainings, and new technologies.
- Stay healthy: Subsidized canteen, well-being programs, check-ups, and sport allowances.
- Save money: Discounts, exclusive banking terms, and a free public transport pass.
- Family support: Child allowances, gender-neutral parental leave, bilingual company kindergarten, and holiday childcare.
- Competitive salary: Starting at EUR 67,000 gross p.a. excluding overtime, with market-compliant overpayment based on experience and qualifications.
Key skills/competency
- SAP S/4HANA
- Application Management
- Release Management
- Change Management
- Incident Management
- Problem Management
- Service Management
- ITIL
- SAP Finance (FI/CO)
- Banking Industry
Skills & topics
- SAP S/4HANA
- Application Management
- SAP Finance
- FI/CO
- Release Management
- Change Management
- ITIL
- Incident Management
- Problem Management
- Banking Technology
- SAP Basis
- Audit Management
- User Management
- Vienna
- Austria
How to get hired
- Tailor your resume: Highlight your SAP S/4HANA application management, ITIL, and finance process experience.
- Showcase stakeholder management: Emphasize your ability to coordinate complex topics across diverse teams.
- Prepare for technical questions: Be ready to discuss SAP S/4HANA release upgrades, incident management, and security.
- Demonstrate understanding of banking: Articulate your knowledge of finance processes in the banking industry.
- Express language skills: Mention your fluent English and any German proficiency.
Technical preparation
Master SAP S/4HANA release and change management.,Familiarize with ITIL for incident/problem management.,Understand SAP Finance (FI/CO) processes.,Review security and audit requirements.
Behavioral questions
Describe a complex cross-stakeholder coordination success.,How do you ensure communication during incidents?,Share an example of driving sustainable solutions.,How do you approach continuous improvement in IT operations?
Frequently asked questions
- What are the key responsibilities for a Senior SAP S/4HANA Application Manager at Raiffeisen Bank International?
- As a Senior SAP S/4HANA Application Manager at RBI, you will be responsible for the end-to-end application management of SAP S/4HANA services, covering both 'Run' and 'Change' aspects. This includes coordinating operational topics, managing incidents, performing root cause analyses, planning upgrades, coordinating security, and supporting documentation and process improvements, all within a highly regulated banking environment.
- What experience is crucial for the Senior SAP S/4HANA Application Manager role at RBI?
- Crucial experience includes several years in SAP application management, ideally with SAP S/4HANA. You should also have experience with SAP S/4HANA Release & Change Management, Incident, Problem, and Service Management (ITIL-oriented), security and audit topics, and user management. Solid knowledge of SAP Finance (FI/CO) processes and accounting in the banking industry is also highly valued.
- Does Raiffeisen Bank International offer remote work options for this Senior SAP S/4HANA Application Manager position?
- Yes, Raiffeisen Bank International offers flexibility for this role. You can work from home within Austria and have up to 30 days of remote work per year from any EU country, contributing to a good work-life balance.
- What is the expected salary for the Senior SAP S/4HANA Application Manager role at RBI?
- The competitive salary starts at EUR 67,000 gross per annum, excluding overtime. The final offer will be based on your experience and qualifications, and will be discussed during the interview process.
- What ITIL certifications or knowledge are beneficial for the Senior SAP S/4HANA Application Manager role?
- While not explicitly stated as a requirement, experience with Incident, Problem, and Service Management, which are core components of ITIL, is essential. Having ITIL certifications would demonstrate a strong understanding of these service management best practices, which is beneficial for coordinating operational topics and ensuring stable application delivery.
- How important is German language proficiency for this role at Raiffeisen Bank International?
- Fluent English skills are required as it's the company language. While German is listed as an advantage, it is not a mandatory requirement for the Senior SAP S/4HANA Application Manager position. Your ability to communicate effectively in English is the primary language requirement.