Payments Operations Analyst

About Radial Inc.

At Radial, our employees are the forefront of ecommerce, bringing beloved brands to consumers through our fulfillment and technology solutions. We are fueling the future of retail, which means you are, too. When you work for Radial, you join a global community of changemakers, where the work is critical, and the culture is fun. We depend on our workforce to overcome real-world challenges every day and encourage you to carve your own career path while shaping our future together. We currently have an exciting opening for a Payments Operations Analyst.

Radial is the pre-eminent B2C eCommerce fulfillment solutions provider powering some of the world’s best customer experiences, specializing in tailored, scalable eCommerce fulfillment solutions for mid-market and enterprise brands. Click Here to Learn More About Radial

Role Summary

The Payments Operations Analyst supports Radial’s Payments Operations organization through financial analysis, reporting, and process improvement initiatives. Reporting to the Director, Payments Operations, this role partners closely with business, finance, audit, and leadership teams to deliver accurate reporting, insights, and operational support across the payments ecosystem.

With a strong analytical mindset and attention to detail, the Payments Operations Analyst fulfills internal and external reporting requests, recovery operations, supports audits, and helps identify opportunities to streamline processes and reduce operational costs. This role contributes to documenting procedures and controls, supports automation initiatives, and plays a key role in strengthening the overall efficiency and reliability of Radial’s payment operations.

Responsibilities

• Support business teams with internal and external payments reporting, recovery, and analysis.
• Fulfill reporting and analysis requests from senior management and external auditors.
• Identify and recommend opportunities to automate and streamline payment processes and analytical workflows.
• Identify opportunities to reduce costs within payment operations.
• Assist the Director of Payments Operations with reviewing, documenting, and maintaining procedures and controls.
• Collaborate effectively with senior management and cross-functional stakeholders.
• Support ad-hoc payments projects and operational initiatives as needed.

Qualifications

• Bachelor’s degree in Accounting, Finance, or a technical field.
• Advanced proficiency in Microsoft Excel.
• Strong analytical, modeling, and problem-solving skills.
• Excellent organizational, documentation, and communication abilities.
• Highly detail-oriented with the ability to perform big-picture analysis while maintaining precision.
• Ability to meet deadlines and manage multiple priorities.
• Ability to quickly learn business structures and the payments landscape.
• Strong interpersonal skills with the ability to work across diverse teams.
• Self-motivated, team-oriented, and capable of working independently.
• Proficient in Microsoft Office, including Word.

Travel

This position is remote. Travel is not required.

Benefits

• Opportunities to develop and explore career advancement.
• Competitive benefits package including medical, dental, vision, paid life insurance and disability, employer HSA funding.
• Family planning coverage, including Fertility & Adoption benefits.
• 401K matching after 6 months with immediate vesting.
• Generous PTO.
• Educational assistance and more!

Radial is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual’s status in any other group or class protected by applicable federal, state or local law.

Radial is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing hroperations@radial.com. We will work to assist disabled job seekers whose disability prevents them from being able to apply online.

We strive to create a welcoming and inclusive workplace where everyone feels respected and valued. Candidates should demonstrate professionalism and a history of building positive, collaborative relationships in the workplace. Maintaining trust, honesty, and integrity is essential in our relationships with employees, customers, and the communities we serve. Candidates should have a proven record of adhering to compliance standards, upholding data privacy, confidentiality requirements, and demonstrating honesty in all aspects of their work. Existing requirement-should already be on all remote postings but double-check please: “Candidates with arrest or convictions records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.”

Want to join an organization with an inclusive work culture? No need to look any further. Apply now!

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Key skills/competency

• Financial Analysis
• Payments Operations
• Reporting & Insights
• Process Improvement
• Cost Reduction
• Audit Support
• Microsoft Excel (Advanced)
• Analytical Modeling
• Stakeholder Collaboration
• Documentation & Controls