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Communication Specialist, Change Management

Radial Inc.

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Original Job Summary

About the Role

The Communication Specialist, Change Management at Radial is responsible for developing and implementing communication strategies that support change and transformation initiatives. This role ensures key stakeholders are informed, engaged, and aligned during periods of organizational change.

Responsibilities

  • Collaborate with internal teams to understand change impact and develop tailored communication strategies.
  • Create compelling content and translate complex ideas into clear, impactful messages.
  • Track communication effectiveness and incorporate stakeholder feedback to optimize strategies.
  • Work across departments to align communication efforts and ensure consistency.
  • Stay updated on emerging trends in transformation and digital storytelling.
  • Support additional communication efforts as needed.

Qualifications

  • 3+ years of experience in developing communications strategies for change initiatives.
  • Bachelor’s degree or equivalent experience preferred.
  • Excellent written and verbal communication skills with strong project management capabilities.
  • Proficiency in communications tools and platforms.
  • Outstanding interpersonal skills with ability to build cross-level relationships.
  • Adaptability, creative thinking, and a strategic mindset.
  • Ongoing drive to learn new techniques in digital storytelling, design, technology, and social media.

Travel & Work Arrangement

This position is remote with no required travel.

Benefits

  • Career advancement opportunities and competitive benefits.
  • Medical, dental, vision, paid life insurance, disability, and employer HSA funding.
  • Family planning coverage including Fertility & Adoption benefits.
  • 401K matching after 6 months with immediate vesting.
  • Generous PTO and educational assistance.

Equal Opportunity

Radial is an Equal Opportunity Employer committed to diversity and inclusion. Reasonable accommodations are provided to candidates with disabilities. Contact hroperations@radial.com for assistance.

Key skills/competency

  • Change Management
  • Communication Strategies
  • Content Creation
  • Stakeholder Engagement
  • Project Management
  • Digital Storytelling
  • Interpersonal Skills
  • Organizational Alignment
  • Feedback Analysis
  • Trend Awareness

How to Get Hired at Radial Inc.

🎯 Tips for Getting Hired

  • Research Radial's culture: Understand their ecommerce and fulfillment focus.
  • Customize your resume: Highlight change management experience.
  • Tailor your cover letter: Mention communication strategy successes.
  • Prepare examples: Be ready with past case studies.
  • Practice interview insights: Focus on stakeholder engagement.

📝 Interview Preparation Advice

Technical Preparation

Review communication software and analytics tools.
Study digital content creation techniques.
Understand stakeholder feedback measurement methods.
Familiarize with project management platforms.

Behavioral Questions

Describe a time you managed change.
Explain stakeholder conflict resolution steps.
Discuss handling ambiguous situations.
Share teamwork conflict resolution experiences.