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Rackspace Technology

Cloud Database Engineer II/III - IN

Rackspace Technology · India

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  • Hybrid
  • Full-time
  • $120,000 / year
  • India

Job highlights

  • Manage and optimize databases in cloud environments.
  • Execute complex database migrations and upgrades.
  • Develop automation for database tasks.
  • Provide 24x7 production support.
  • Mentor junior database administrators.

About the role

About the Role

We are seeking a skilled Cloud Database Engineer to join our team at Rackspace Technology. You will be responsible for managing, migrating, and optimizing databases in cloud environments, ensuring high availability and disaster recovery. This role involves working with various database technologies and collaborating with customers and internal teams.

Key Responsibilities

  • Create and maintain SOPs for migration execution.
  • Formulate and monitor database management policies, procedures, and standards.
  • Provide design standards and guidance for projects and technical roadmaps.
  • Mentor and train Level 1 and Level 2 DBAs.
  • Engage with customers to streamline project deliverables.
  • Forecast database growth and plan for hardware and storage requirements.
  • Plan and deploy high availability and disaster recovery strategies.
  • Execute database software upgrades, patches, and service packs.
  • Investigate and resolve complex database-related issues.
  • Develop automation tools to streamline tasks.
  • Set up monitoring and alerting systems.
  • Generate performance reports and analysis.
  • Maintain up-to-date documentation of database configurations.
  • Resolve incidents, changes, and service requests under client SLAs.
  • Create detailed RCA reports for problem management.
  • Evaluate and manage third-party tools for database management.
  • Participate in sales implementations and vendor calls.
  • Provide 24x7 production support for database operations.
  • Execute large, complex database projects.

Knowledge and Skills

  • Proficient in SQL Server, Oracle, PostgreSQL, and MySQL for architecture, installation, configuration, performance tuning, high availability, and disaster recovery.
  • Experience in planning and executing database migrations and upgrades.
  • Cloud-enabled for project-based migrations, automation, and administration.
  • Familiarity with industry best practices for database administration.
  • Effective communication of technical information.
  • Leadership skills for unexpected situations.
  • Experience with automation using Python, AWS CLI, PowerShell, Shell.
  • Knowledge of infrastructure as code with CloudFormation, Terraform, GitHub.
  • Ability to deploy, manage, and troubleshoot HADR configurations.
  • Knowledge of deploying and managing RDBMS in cloud platforms.
  • Understanding of monitoring tools like Datadog, Azure Monitor, AWS CloudWatch.
  • Usage of ITIL-based ticket tools like ServiceNow.

About Rackspace Technology

Rackspace Technology is the multicloud solutions expert, combining expertise with leading technologies to deliver end-to-end solutions. We are recognized as a best place to work, fostering a culture where unique perspectives drive innovation. Join us on our mission to embrace technology, empower customers, and deliver the future.

Key skills/competency

  • SQL Server
  • Oracle
  • PostgreSQL
  • MySQL
  • AWS
  • Azure
  • Database Migration
  • High Availability
  • Disaster Recovery
  • Automation

Skills & topics

  • Cloud Database Engineer
  • SQL Server
  • Oracle
  • PostgreSQL
  • MySQL
  • AWS
  • Azure
  • Database Migration
  • Automation
  • High Availability
  • Disaster Recovery
  • Rackspace Technology
  • RDBMS
  • Performance Tuning
  • Scripting
  • Infrastructure as Code
  • Python
  • Terraform
  • CloudFormation
  • ServiceNow
  • Datadog
  • Azure Monitor
  • AWS CloudWatch

How to get hired

  • Tailor your resume: Highlight your SQL Server, Oracle, PostgreSQL, MySQL, AWS, and Azure experience, along with automation skills.
  • Showcase cloud expertise: Emphasize your experience with cloud-enabled migrations, RDBMS in cloud platforms, and IaC tools.
  • Quantify achievements: Use numbers to demonstrate your impact on database performance, migration success, or cost savings.
  • Prepare for technical questions: Be ready to discuss HADR configurations, performance tuning, and troubleshooting complex issues.
  • Demonstrate leadership: Prepare examples of mentoring others and handling unexpected situations effectively.

Technical preparation

Master SQL Server, Oracle, PostgreSQL, MySQL administration.,Gain hands-on experience with AWS/Azure database services.,Practice scripting with Python, PowerShell, or Shell.,Study Infrastructure as Code tools like Terraform.

Behavioral questions

Describe a complex database issue you resolved.,How do you mentor junior team members?,Explain how you manage customer expectations.,Discuss your approach to planning for growth.

Frequently asked questions

What are the primary database technologies used at Rackspace Technology for this Cloud Database Engineer role?
For the Cloud Database Engineer position at Rackspace Technology, you will primarily work with SQL Server, Oracle, PostgreSQL, and MySQL. Proficiency in these is crucial for administration, migration, performance tuning, and ensuring high availability and disaster recovery.
What cloud platforms are most relevant for the Cloud Database Engineer II/III role at Rackspace?
The Cloud Database Engineer role at Rackspace Technology heavily involves AWS and Azure cloud environments. Experience in deploying, managing, and troubleshooting RDBMS within these platforms, as well as leveraging cloud-specific tools like AWS CLI, Azure Monitor, and AWS CloudWatch, is essential.
Does the Cloud Database Engineer position at Rackspace Technology require on-call or 24x7 support?
Yes, the Cloud Database Engineer role at Rackspace Technology includes providing 24x7 production support for database operations. This ensures continuous service availability for clients.
What are the expectations for automation and scripting in this Cloud Database Engineer job?
A key aspect of this Cloud Database Engineer role is developing automation tools to streamline tasks. Proficiency in scripting languages like Python, PowerShell, and Shell, along with IaC tools such as CloudFormation and Terraform, is highly valued.
How does Rackspace Technology approach database migrations for its clients?
Rackspace Technology approaches database migrations with a focus on creating and maintaining Standard Operating Procedures (SOPs) for migration execution. The Cloud Database Engineer will be instrumental in planning and executing these large, complex projects, ensuring minimal disruption and optimal performance post-migration.
What kind of mentorship is involved in the Cloud Database Engineer II/III position?
As a Cloud Database Engineer II/III at Rackspace Technology, you will be expected to mentor and train Level 1 and Level 2 DBAs. This involves sharing your expertise and guiding junior team members in database management and operations.
What is the role of Infrastructure as Code (IaC) in this Cloud Database Engineer position?
Infrastructure as Code (IaC) is important for this Cloud Database Engineer role at Rackspace Technology. Familiarity with tools like CloudFormation and Terraform is expected for managing and deploying database infrastructure in a repeatable and automated manner.