Powering Performance Marketplaces in Digital Media

QuinStreet is a pioneer in powering decentralized online marketplaces that match searchers and “research and compare” consumers with brands. We run these virtual- and private-label marketplaces in one of the nation’s largest media networks.

Our industry leading segmentation and AI-driven matching technologies help consumers find better solutions and brands faster. They allow brands to target and reach in-market customer prospects with pinpoint segment-by-segment accuracy, and to pay only for performance results.

Our campaign-results-driven matching decision engines and optimization algorithms are built from over 20 years and billions of dollars of online media experience.

We believe in:

The direct measurability of digital media.
Performance marketing. (We pioneered it.)
The advantages of technology.

We bring all this together to deliver truly great results for consumers and brands in the world’s biggest channel.

Job Category

We are seeking a Senior Solutions Engineer to lead the technical side of our presales, integrations, and customer onboarding experience. This role is critical to helping customers understand how to successfully integrate with our SaaS platform while enabling Sales to close complex, technical deals.

As a Senior Solutions Engineer, you will act as the primary technical subject matter expert across Sales, Business Development, Account Management, Operations, and Engineering. You will join customer calls to explain APIs and platform capabilities, provide real‑time technical guidance, streamline integration support, and elevate documentation and processes as we scale.

This role is ideal for someone who enjoys being customer‑facing, deeply technical, and highly solution‑oriented—while also influencing how the organization operates internally.

Responsibilities

Technical Presales & Deal Support

Partner with Sales and Business Development as the technical lead throughout the sales cycle
Join customer calls to explain API functionality, sandbox environments, data formats, authentication, error handling, and platform constraints
Deliver technical demos and tailored solution walk‑throughs aligned to customer requirements
Answer complex technical questions live to remove deal blockers and accelerate deal closure
Provide detailed post‑call follow‑ups including technical summaries, architecture diagrams, and next steps

Platform & API Subject Matter Expertise

Serve as the internal and external SME on our SaaS platform, APIs, integrations, and supported workflows
Advise customers on best‑practice integration approaches and implementation strategies
Support Business Development by clearly communicating carrier availability, supported programs, and technical feasibility
Collaborate with Engineering to confirm technical requirements, edge cases, and delivery timelines

Integration Support & Technical Triage

Act as an escalation point for integration‑related tickets, reducing friction across Account Management, Operations, and Engineering
Help define, support, and improve SLAs for technical tickets and customer integrations
Identify recurring integration issues and drive root‑cause resolution with Engineering
Streamline technical workflows to reduce back‑and‑forth and improve time‑to‑resolution

Documentation, Enablement & Scale

Create and maintain high‑quality technical documentation, including FAQs, integration guides, and implementation resources
Analyze common integration questions and convert them into scalable documentation and knowledge‑base content
Improve internal enablement by aligning Sales, AMs, and Ops on accurate technical messaging and expectations

Cross‑Functional Leadership

Partner closely with Engineering to align technical realities with customer‑facing messaging
Provide feedback on product gaps, integration friction, and roadmap risks
Support clearer communication around product changes, launch timelines, and roadmap updates

Requirements

5+ years of experience as a Solutions Engineer, Sales Engineer, or Technical Presales role in a SaaS environment
Strong experience with APIs, integrations, and technical system design
Proven ability to explain complex technical concepts to both technical and non‑technical audiences
Experience supporting customer integrations, implementations, or onboarding
Excellent written and verbal communication skills, including technical documentation
Highly organized, proactive, and able to operate independently in ambiguous environments

Nice to Have

Experience in API‑first, fintech, insurtech, or highly regulated SaaS platforms
Familiarity with carrier integrations or complex third‑party ecosystems
Experience creating presales architecture diagrams or technical enablement materials
Exposure to ticketing systems and SLA‑driven support models

The expected salary range for this position is $130,000 USD to $155,000 USD annually. This salary range is an estimate, and the actual salary may vary based on the Company’s compensation practices. The salary may be adjusted based on applicant's geographic location. The position is also eligible to receive performance bonus or commission and equity in the form of restricted stock units. This position is eligible to participate in the Company’s standard employee benefits programs, which currently include health care benefits; (2) retirement benefits; (3) the amount of paid days off (paid sick leave, parental leave, paid time off, or vacation benefits); (4) any other tax-reportable benefits.

#LI-REMOTE

QuinStreet is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, pregnancy status, sex, age, marital status, disability, sexual orientation, gender identity or any other characteristics protected by law.

Please see QuinStreet’s Employee Privacy Notice here.

About the role