Client Case Manager
Quicknienumber
Job Overview
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Job Description
Client Case Manager - Valencia
Quicknienumber is a fast-growing company based in Valencia, assisting clients across Europe with obtaining their NIE number and completing administrative procedures in Spain. Due to our growth, we are seeking a Client Case Manager to manage and follow up on client files.
About the Role
In this role, you will guide clients through the entire process. You will be the first point of contact, review documents, and ensure all files are processed completely and correctly. You will monitor progress and ensure each application is handled efficiently.
Responsibilities
- Maintain contact with clients via email or WhatsApp
- Review and process documents
- Prepare and manage client files
- Assist with administrative tasks
- Contribute to the improvement of internal processes
Profile
- Available from May 1, 2026
- Fluent in English, Spanish at least B1
- Accurate and structured work approach
- Strong communication and customer-centric skills
- Ability to work independently and take responsibility
- Residing in or near Valencia
What We Offer
- Full-time position within a growing company
- Salary of €20,000 gross per year
- A dedicated workspace in a spacious office in Patraix, Valencia
- Growth opportunities within the company
- Informal work atmosphere in a young team with short communication lines
How to Apply
Send your application to Sollicitatie@quicknienumber.com
Key skills/competency
- Client Case Manager
- Client Management
- Administrative Procedures
- Document Processing
- Customer Service
- Spanish Language
- English Fluency
- Process Improvement
- Case Management
- Valencia Operations
How to Get Hired at Quicknienumber
- Tailor your resume: Highlight your fluency in English and Spanish (B1 minimum), administrative skills, and customer service experience. Quantify achievements if possible.
- Craft a strong cover letter: Express your interest in Quicknienumber's mission and explain why you are a great fit for the Client Case Manager role in Valencia.
- Prepare for interviews: Be ready to discuss your experience with client interaction, document management, and problem-solving. Demonstrate your structured and independent work style.
- Showcase your location advantage: Emphasize your residency in or near Valencia and your understanding of local administrative nuances.
- Follow application instructions: Ensure your application is sent to Sollicitatie@quicknienumber.com as specified, with all requested documents.
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