Senior Product Designer Crypto

About Questrade Financial Group

Questrade Financial Group (QFG), through its companies - Questrade, Inc., Questrade Wealth Management Inc., Community Trust Company, Zolo, and Flexiti Financial Inc., provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. Questrade uses cutting-edge technologies to develop innovative products that give customers better, more affordable ways to take control of their money.

We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of.

At QFG, we have a culture of innovation where technology serves people—both our team and our customers. We see AI as a collaborative and transformative enabler, and we are seeking forward-thinking individuals who can effectively integrate it into their daily work. The ideal candidate will be a catalyst for change, helping us use AI to create a more efficient and rewarding employee experience while also developing cutting-edge solutions that delight and serve our customers. Join us in shaping a future where AI empowers our team to do their best work and helps us deliver unparalleled customer experiences.

This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, with a hybrid working environment you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at QFG.

What’s in it for you as an employee of QFG?

• Health & wellbeing resources and programs
• Paid vacation, personal, and sick days for work-life balance
• Competitive compensation and benefits packages
• Work-life balance in a hybrid environment with at least 3 days in office
• Career growth and development opportunities
• Opportunities to contribute to community causes
• Work with diverse team members in an inclusive and collaborative environment

About the Role

This job posting is for an existing vacancy. We’re looking for our next Senior Product Designer - Crypto. Could It Be You?

The Growth Portfolio team is Questrade’s innovation engine. We are responsible for defining the future of investing by democratizing access to asset classes traditionally reserved for institutional investors or the ultra-wealthy. We are looking for a pioneering Senior Product Designer to own the end-to-end user experience for our most ambitious new ventures, including cryptocurrency trading and our private markets platform (private equity, private debt, and pre-IPO secondaries).

This role is for a designer who is fascinated by the future of finance and is passionate about making complex, high-stakes systems feel simple, safe, and empowering. You won't just be designing interfaces; you'll be defining how a new generation of ambitious investors interacts with emerging and exclusive asset classes. By integrating AI into your creative process to accelerate discovery and push the boundaries of what’s possible, you will solve unique challenges: How do we build unshakeable trust in crypto? How do we make a private equity offering as accessible as buying an ETF? Your work will set the standard for a new era of investing in Canada.

Responsibilities

• Drive Innovation & User Growth: Own the end-to-end design process for new growth initiatives, from initial discovery and concepting to launch and optimization. Design and test flows that reduce friction and increase activation, ensuring users feel confident executing their first crypto or private market transaction. Partner with product managers and data analysts to identify high-impact opportunities, using user behavior insights to inform design strategy. Transform complex financial concepts into intuitive experiences that drive adoption and long-term engagement within the Questrade ecosystem.
• Deliver Design Excellence in High-Stakes Domains: Champion Trust and Clarity by creating transparent, high-integrity experiences that demystify complex assets. Conduct and synthesize user research to validate design directions and uncover mental models around emerging asset classes. Create high-fidelity prototypes and data-rich visualizations that help users understand their portfolios and make informed, real-time decisions. Ensure all work maintains the highest standards of craft, usability, and accessibility (AODA/WCAG).
• Enable Cross-Functional Success: Collaborate with engineering, legal, and compliance teams to navigate the regulatory complexities of crypto and private markets without sacrificing user experience. Work with Marketing and Content teams to ensure a consistent, compelling narrative across the entire customer lifecycle. Articulate design rationale to stakeholders, framing decisions through the lens of user needs and business impact.

Key Competencies

Technical Skills

• Expert proficiency in Figma and modern prototyping tools.
• Proven ability to leverage Generative AI tools (Cursor, Figma Make, image generation, etc.) to accelerate research, content strategy, and rapid UI exploration.
• A strong portfolio demonstrating an ability to simplify complex, data-heavy workflows and high-frequency trading environments.
• Deep experience in user research methodologies and translating findings into actionable design improvements.
• Strong visual design skills with a focus on information density and legibility.

Mindset & Collaboration

• Genuine fascination with the future of finance and technology; ability to explain complex concepts like blockchain, staking, or AI design tools.
• Thrives in the ambiguity of a growth environment, knowing when to push for innovation and when to ship an MVP.
• Deep user empathy and a bias for protecting user interests through clear, honest design.
• Ability to translate technical or financial jargon into a design-led narrative that aligns teams.

Qualifications

• 5+ years of product design (UX/UI) experience, with a track record of shipping successful digital products.
• Proven experience in a complex domain (fintech, crypto, data analytics, or similar).
• Portfolio requirement: At least one case study showcasing how you solved a complex, multi-layered design problem from research through to execution.

Additional Kudos If You…

• Direct experience designing trading platforms, crypto wallets, or investment products.
• A personal passion for investing and emerging financial technologies.
• Experience working within a high-velocity growth squad.

Compensation Information

Base salary range: $110,000 - $140,000. The final compensation package will be commensurate with the successful candidate's experience, skills, and geographic location (Canada). It includes a comprehensive benefits plan and a competitive incentive (bonus) program for Full-Time Permanent roles.

Our Commitment to Diversity & Inclusion

Questrade Financial Group of Companies is committed to fostering a diverse, inclusive, and accessible work environment where individuals are treated with dignity and respect. Your unique skills and experience will be valued, and you will be supported to harness your unlimited potential. Our team reflects the diversity of the communities we serve, enabling us to push boundaries and bring the future of fintech into existence.

Application Process & Accommodation

Questrade Financial Group's Applicant Tracking System utilizes AI for application screening, with final decisions subject to human review. Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know, and we will work with you to meet your needs.

Key skills/competency

• Senior Product Designer Crypto
• User Experience Design
• UI Design
• Figma
• Prototyping
• Generative AI
• User Research
• Fintech
• Cryptocurrency
• Product Strategy