Senior Engineer, Solutions Engineering - Post-Sales Focus - Remote role in UK or Netherlands
Qualcomm · United States
- Hybrid
- Full-time
- $150,000 / year
- United States
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Job highlights
- Provide expert technical support for Edge Impulse platform.
- Build strong relationships with customers and internal teams.
- Demonstrate platform features and capabilities effectively.
- Develop solutions using DSP & ML algorithms.
- Translate customer feedback into product requirements.
About the role
About Qualcomm
As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Software Application Engineer, you will provide technical expertise of software systems through technical presentations in support of business development, product demonstrations, design and development of customer specific requirements, commercialization, and maintenance of Qualcomm products. Qualcomm Engineers collaborate with cross-functional teams and customers to address questions, issues, debugging, or troubleshooting regarding software systems and applications.Primary Purpose And Overall Objectives
- Provide technical support to customers, partners, and prospects - support topics include Edge Impulse Studio, ML/Data science, and running Edge Impulse deployments on embedded systems
- Build relationships with stakeholders from customer and internal teams (from engineering to C-level)
- Act as a technical authority for each customer externally and each internal account team internally
- Demonstrate the technical features, capabilities, and use of the Edge Impulse platform to potential customers and partners
- Collect product feedback and translate it to requirements (feature requests) for Edge Impulse product and tech teams
- Provide direct engineering services to customers, using the edge impulse platform
- Work closely with customer success team to lay the technical foundation for Edge Impulse platform subscription renewals
Main Responsibilities, Duties, Functions, And Tasks
- Develop data infrastructure and pipelines for enterprise customers with data management needs
- Develop deployment solutions and integrations executing algorithms on different hardware targets
- Develop DSP & ML algorithms to solve customer problems
- Facilitate technical communication to external stakeholders (periodic syncs with customer tech team, progress reviews and updates to customer management)
- Provide internal technical updates and context to internal stakeholders that informs account strategy and product improvement
- Provide product improvement ideas / feature requests based on the hands-on experience with the product
- Develop, coordinate, and present demonstrations of Edge Impulse at events
- Develop and present demonstrations of Edge Impulse during customer/partner/pre-sales calls
- Develop technical documentation collateral that showcases specific aspects of the Edge Impulse platform to potential and current Enterprise customers and partners
Location
This is a remote role based in either the UK or Netherlands. Please note that there will be some travel required to the US to attend meetings and workshops.Minimum Qualifications
- Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Applications Engineering, Software Development experience, or related work experience.
- OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Applications Engineering, Software Development experience, or related work experience.
- OR PhD in Engineering, Information Systems, Computer Science, or related field.
- 1+ year of any combination of academic and/or work experience with Programming Language such as C, C++, Java, Python, etc.
- 1+ year of any combination of academic and/or work experience with debugging techniques.
Equal Opportunity Employer Statement
Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.Key skills/competency
- Solutions Engineering
- Post-Sales Support
- Edge Impulse Platform
- Machine Learning (ML)
- Data Science
- Embedded Systems
- Customer Relationship Management
- Technical Presentations
- Software Development
- Problem-Solving
Skills & topics
- Senior Solutions Engineer
- Post-Sales Engineering
- Remote Work
- UK
- Netherlands
- Qualcomm
- Software Engineering
- Machine Learning
- Data Science
- Embedded Systems
- Edge Impulse
How to get hired
- Tailor your resume: Highlight experience with C, C++, Java, Python, debugging, and ML/data science to match Qualcomm's requirements.
- Showcase your expertise: Emphasize your background in software applications engineering and any experience with embedded systems or Edge Impulse.
- Prepare for technical questions: Be ready to discuss your problem-solving approach and experience with DSP & ML algorithms.
- Demonstrate communication skills: Highlight your ability to present technical information clearly to both technical and non-technical audiences.
- Research Qualcomm's mission: Understand their focus on digital transformation and connected futures.
Technical preparation
Master C, C++, Java, Python coding languages.,Practice ML/Data science and algorithm development.,Learn Edge Impulse platform thoroughly.,Prepare for embedded systems deployment scenarios.
Behavioral questions
Describe a complex customer technical issue you solved.,How do you build relationships with diverse stakeholders?,How do you translate technical feedback into requirements?,How do you present technical capabilities to clients?
Frequently asked questions
- What are the key technical skills for a Senior Solutions Engineer at Qualcomm?
- For the Senior Solutions Engineer role at Qualcomm, key technical skills include expertise in the Edge Impulse platform, ML/Data science, running ML deployments on embedded systems, developing data infrastructure and pipelines, and creating deployment solutions for various hardware targets. Proficiency in programming languages like C, C++, Java, or Python, along with strong debugging techniques, is also essential. Experience with DSP & ML algorithms is crucial for solving customer problems.
- What is the work arrangement for the Senior Solutions Engineer role at Qualcomm?
- The Senior Solutions Engineer position at Qualcomm is a remote role, with the flexibility to be based in either the UK or the Netherlands. While remote, some travel to the US for meetings and workshops is required.
- How does Qualcomm support candidates with disabilities?
- Qualcomm is committed to providing an accessible hiring process for individuals with disabilities. If you require an accommodation, you can contact disability-accomodations@qualcomm.com or call Qualcomm's toll-free number. They will provide reasonable accommodations to support your participation in the hiring process and ensure workplace accessibility.
- What is the primary focus of the post-sales solutions engineering role at Qualcomm?
- The primary focus of this post-sales solutions engineering role at Qualcomm is to provide technical support to customers, partners, and prospects using the Edge Impulse platform. This includes assisting with ML/Data science aspects, deployment on embedded systems, and offering direct engineering services to customers to ensure successful platform adoption and renewals.
- What educational background is typically required for a Senior Solutions Engineer at Qualcomm?
- Qualcomm typically requires a Bachelor's degree in Engineering, Information Systems, Computer Science, or a related field, along with at least 2 years of relevant experience. Alternatively, a Master's degree with 1+ year of experience or a PhD in a related field is also considered. Experience with programming languages and debugging is also a key requirement.
- How can I best prepare my application for a Senior Solutions Engineer role at Qualcomm?
- To prepare your application for this role at Qualcomm, ensure your resume clearly details your experience with software applications engineering, programming languages (C, C++, Java, Python), debugging, and any exposure to ML/Data science or embedded systems. Highlight any experience with platforms like Edge Impulse and your ability to provide technical support and customer-facing demonstrations.