Senior Content Designer

Senior Content Designer at Qonto

Our mission at Qonto is to empower Small and Medium-sized Enterprises (SMEs) to thrive by providing Europe’s leading finance workspace. We offer business-class tools such as seamless invoicing, spend management, and pre-accounting, coupled with attentive 24/7 support, all designed to simplify finance for businesses.

Founded by Alexandre and Steve in July 2017, Qonto has quickly earned the trust of over 600,000 customers. Our dedicated team of more than 1,600 Qontoers has also led us to be recognized in the LinkedIn Top Companies French ranking!

Our Values

• Customer focus: Prioritize customers in everything you do.
• Ownership: Own your part, get things done.
• Teamwork: Make (team)work easy.
• Mastery: Continuously raise the bar.
• Integrity: Always do what’s right, and respect people.

Our Commitment to Diversity

At Qonto, we are committed to fostering a welcoming environment where everyone can thrive. We evaluate applicants based solely on skills and potential, ensuring diversity with 55% international team members, 44% women, and 20% parents. Join us in building a workplace that celebrates diversity and individuality. Discover our discrimination-free hiring process on our careers page.

Your Role as Senior Content Designer

As a Senior Content Designer at Qonto, you will use words, content, and systems to deliver exceptional user experiences, creating finance solutions that energize European SMEs. The Content Design team comprises 20 highly-skilled professionals from diverse backgrounds.

• Design end-to-end content experiences, from information architecture and user flows to clear, contextual copy, ensuring every touchpoint is seamless and intuitive.
• Lead content system evolution by creating scalable patterns, content principles, and design system components.
• Own the complete project lifecycle, from user and semantic research, benchmarking, and constraints analysis, through to localization and technical implementation.
• Identify content opportunities that can influence our product roadmap and business outcomes.
• Collaborate as a strategic partner in cross-functional teams, shaping design and product vision from day one.
• Champion content design practices by mentoring design and product peers, setting content design standards, and advocating for user-centered content decisions across the organization.

What You Can Expect

• Join a vibrant and diverse design studio of over 90 professionals from more than 10 nationalities, where content design drives strategic decisions.
• Work alongside amazing people from Tech, Legal, Compliance, CS, and external partners.
• Shape content with strategic impact, including naming features, developing branding concepts, and designing meaningful in-app content patterns.
• Benefit from Qonto's continuous learning culture and structured approach to professional growth, always striving to raise the bar.
• Work with a variety of tools and methodologies, experimenting with AI-based solutions to build content design capabilities and evolve the role.

Meet Your Future Managers

Our Content Design team is led by Mélanie and Fiorella, both bringing unique experience and perspective. Mélanie offers a structured approach and deep understanding of Qonto, while Fiorella contributes a decade of expertise in UX Writing, elevating our product to new heights.

About You

• Content design mastery: Possess solid linguistic and UX design skills, guiding design teams in making smart, strategic content decisions.
• Language proficiency: Fluent in English. Bonus points if you also speak French, German, Spanish, Italian, Portuguese, Dutch, or Flemish.
• Strategic mindset and system thinking: See the bigger picture beyond individual features, applying design methods to content challenges. You are interested in scalable content frameworks and design system principles, with experience in design/content systems being a plus.
• Team player: Experienced in close collaboration with Product Designers, Product Managers, and Developers, making cross-functional collaboration effective in fast-paced environments.
• Business impact focus: Understand that content drives conversions, user engagement, and business goals, with experience in measuring and optimizing content performance.

At Qonto, we believe true diversity goes beyond a checklist. We encourage you to apply regardless of the boxes you tick – you might be the missing piece we've been searching for!

Perks & Benefits

• A tailor-made and dynamic career track.
• An inclusive work environment.
• Offices in Paris, Berlin, Milan, Barcelona, and Belgrade.
• Competitive salary package.
• Meal vouchers.
• Public transportation reimbursement (part or global).
• Great health insurance (depending on the country).
• Employee well-being initiatives: access to Moka Care for mental health support and offers for sports/wellness activities.
• Progressive disability and parenthood policy (1 in 6 Qonto employees is a parent!) and childcare benefits.
• Monthly team events.

Our Hiring Process

• Interviews with your Talent Acquisition Manager and future managers.
• A remote or live exercise to demonstrate your skills and provide insight into working at Qonto.

Our process typically lasts 20 working days, with offers usually extended within 48 hours.

Key skills/competency

• Content Design
• UX Writing
• Information Architecture
• User Flows
• Design Systems
• Strategic Content
• Localization
• User Research
• Cross-functional Collaboration
• Business Impact