Senior Content Designer

Our Mission at Qonto

Qonto's mission is to create the freedom for SMEs to succeed in business by delivering Europe's leading finance workspace. We offer business-class tools like seamless invoicing, spend management, and pre-accounting, combined with attentive 24/7 support to simplify all financial matters for businesses.

Founded in July 2017, Qonto has quickly earned the trust of over 600,000 customers. Our team of 1,600+ Qontoers also earned us a spot in the LinkedIn Top Companies French ranking!

Qonto's Core Values

• Customer focus: Prioritize customers in everything you do.
• Ownership: Own your part, get things done.
• Teamwork: Make (team)work easy.
• Mastery: Continuously raise the bar.
• Integrity: Always do what's right, and respect people.

At Qonto, we are dedicated to fostering a welcoming environment where everyone can thrive. We evaluate applicants based solely on skills and potential, ensuring diversity with 55% international team members, 44% women, and 20% parents. Join us in building a workplace that celebrates diversity and individuality. Learn more about our discrimination-free hiring process.

The Role of a Senior Content Designer at Qonto

Content Designers at Qonto leverage words, content, and systems to deliver optimal experiences and create finance solutions that empower European SMEs. Our Content Design team comprises 20 highly-skilled professionals, including leads, experts, and senior roles, representing nearly 10 different nationalities and backgrounds.

Key Responsibilities as a Senior Content Designer

• Design end-to-end content experiences, from information architecture and user flows to clear, contextual copy, ensuring every touchpoint is seamless and intuitive.
• Lead content system evolution by developing scalable patterns, content principles, and design system components.
• Own the complete project lifecycle, encompassing user and semantic research, benchmarking, constraint analysis, through to localization and technical implementation.
• Identify content opportunities that can influence our product roadmap and business outcomes.
• Collaborate as a strategic partner within cross-functional teams, contributing from day one to shape design and product vision.
• Champion content design practices by mentoring design and product peers, establishing content design standards, and advocating for user-centered content decisions across the organization.

What You Can Expect at Qonto

• Join a team of 20 Content Designers within a mature, vibrant, and diverse design studio of over 90 professionals from more than 10 nationalities, where content design plays a strategic role in decision-making.
• Work alongside exceptional professionals from Tech, Legal, Compliance, CS, and external partners.
• Shape content with significant strategic impact, from naming features and developing branding concepts to designing meaningful in-app content patterns.
• Benefit from a continuous learning culture and Qonto's structured approach to professional growth, committed to constantly raising the bar.
• Work with a diverse range of tools and methodologies, including experimenting with AI-based solutions to build content design capabilities and evolve the role.

Meet Your Future Managers

Our Content Design team is led by Mélanie and Fiorella, both bringing unique experience and perspective. Mélanie offers a structured approach and deep understanding of Qonto, while Fiorella contributes over a decade of expertise in UX Writing, elevating our product to new heights.

About You

• Content design mastery: You possess strong linguistic and UX design skills and can guide design teams in making smart, strategic content decisions.
• Language proficiency: You are fluent in English. Additional proficiency in French, German, Spanish, Italian, Portuguese, Dutch, or Flemish is a bonus.
• Strategic mindset and system thinking: You understand the broader picture beyond individual features and know how to apply design methods to content challenges. You also look beyond word choices, focusing on scalable content frameworks and design systems principles. Experience with design/content systems is a plus.
• Team player: You have experience collaborating closely with Product Designers, Product Managers, and Developers, and excel in cross-functional teamwork within fast-paced environments.
• Business impact focus: You understand that content drives conversions, user engagement, and business goals, and you have experience measuring and optimizing content performance.

At Qonto, we believe true diversity goes beyond a checklist. We encourage you to apply regardless of the boxes you tick – you might be the missing piece of our puzzle!

Perks & Benefits

• A tailor-made and dynamic career track.
• An inclusive work environment.
• Offices located in Paris, Berlin, Milan, Barcelona, and Belgrade.
• A competitive salary package.
• Meal vouchers.
• Public transportation reimbursement (partial or full).
• Excellent health insurance (country-dependent).
• Employee well-being initiatives: access to Moka Care for mental health support and attractive offers for sports and wellness activities.
• A progressive disability and parenthood policy (1 in 6 Qonto employees is a parent!) and childcare benefits with selected partners.
• Monthly team events.

Our Hiring Process

• Interviews with your Talent Acquisition Manager and future managers.
• A remote or live exercise to demonstrate your skills and provide insight into working at Qonto.

More information about our interview process is available on our careers website. On average, our process takes 20 working days, with offers typically extended within 48 hours.

Key skills/competency

• Content Design
• UX Writing
• Information Architecture
• User Flows
• Content Strategy
• Design Systems
• User Research
• Localization
• Cross-functional Collaboration
• Business Impact