Senior Content Designer

About Qonto

Qonto is on a mission to create freedom for SMEs to succeed in business and beyond, by delivering Europe’s leading finance workspace. We combine business-class tools like seamless invoicing, spend management, and pre-accounting, with unwaveringly attentive 24/7 support. This approach helps businesses breeze through all things finance.

Our Journey

Founded by Alexandre and Steve in July 2017, Qonto has rapidly gained trust, serving over 600,000 customers. Thanks to our wonderful team of 1,600+ Qontoers, we also made it to the LinkedIn Top Companies French ranking!

Our Values

• Customer focus: Prioritize customers in everything you do
• Ownership: Own your part, get things done
• Teamwork: Make (team)work easy
• Mastery: Continuously raise the bar
• Integrity: Always do what’s right, and respect people

Our Beliefs

At Qonto, we're committed to fostering a welcoming environment where everyone can thrive. We prioritize evaluating applicants based solely on skills and potential, ensuring diversity with 55% international team members, 44% women, and 20% parents. Join us in building a workplace that celebrates diversity and individuality. Discover the steps we took to create a discrimination-free hiring process on our careers page.

About the Senior Content Designer Role

Content Designers at Qonto use words, content, and systems to deliver the best experience and create the finance solution that energizes European SMEs. Qonto’s Content Design team consists of 20 highly-skilled professionals, including leads, experts, and senior roles, representing almost 10 different nationalities and backgrounds.

Your Responsibilities as a Senior Content Designer

• Design end-to-end content experiences from information architecture and user flows to clear, contextual copy, making sure every touchpoint feels seamless and intuitive.
• Lead content system evolution by creating scalable patterns, content principles, and design system components.
• Own the complete project lifecycle from user and semantic research, benchmarking, constraints analysis all the way through to localization and technical implementation.
• Spot content opportunities that influence our product roadmap and business outcomes.
• Collaborate as a strategic partner in cross-functional teams, jumping in from day one to help shape design and product vision.
• Champion content design practices by mentoring design and product peers, setting content design standards, and advocating for user-centered content decisions across the organization.

What You Can Expect

• Join a team of 20 Content Designers in a mature, vibrant, and diverse design studio of 90+ professionals from 10+ nationalities where content design drives strategic decisions.
• Work alongside amazing people from Tech, Legal, Compliance, CS, and external partners.
• Shape content with strategic impact, from naming features and developing branding concepts to designing meaningful in-app content patterns.
• Enjoy a continuous learning culture and benefit from Qonto's structured approach to helping you grow professionally, and commitment to always raising the bar.
• Work with a variety of different tools and methodologies, and experiment with AI-based ones to build content design capabilities and help shape how the role evolves.

Meet Your Future Managers

Our Content Design team is spearheaded by Mélanie and Fiorella. Both bring unique experience and perspective to the team: from Mélanie's structured approach and deep understanding of Qonto, to Fiorella's decade-long expertise in UX Writing, elevating our product to new heights.

What You Bring to the Table

• Content design mastery: You've got solid linguistic and UX design skills and can help guide design teams in making smart and strategic content decisions.
• Language proficiency: You're fluent in English. Bonus points if you also speak French, German, Spanish, Italian, Portuguese, Dutch, or Flemish!
• Strategic mindset and system thinking: You see the bigger picture beyond individual features, and you know how to apply design methods to content challenges. You also look beyond word choices and are interested in scalable content frameworks and design systems principles. Design/Content systems experience is a plus!
• Team player: You've worked closely with Product Designers, Product Managers, and Developers, and know how to make cross-functional collaboration work effectively in fast-paced environments.
• Business impact focus: You understand that content isn't just about pretty words – it's about driving conversions, keeping users engaged, and hitting business goals, and you've got experience measuring and tweaking content to make it perform better.

At Qonto we understand that true diversity isn't just about ticking boxes on a hiring checklist. Apply regardless of the boxes you tick! Who knows? You may have the missing piece of the puzzle we've been searching for all along.

Qonto Perks & Benefits

• A tailor-made and dynamic career track.
• An inclusive work environment.
• Offices in Paris, Berlin, Milan, Barcelona, and Belgrade.
• Competitive salary package.
• Meal vouchers.
• Public transportation reimbursement (part or global).
• A great health insurance (depending on the country).
• Employee well-being initiatives: access to Moka Care to take care of your mental health and great offers for sports and wellness activities.
• A progressive disability and parenthood policy (1 in 6 of Qonto employees is a parent!) and childcare benefits with selected partners.
• Monthly team events.

Qonto's Hiring Process

• Interviews with your Talent Acquisition Manager and future managers.
• A remote or live exercise to demonstrate your skills and give you a taste of what working at Qonto could be like.

On average, our process lasts 20 working days and offers usually follow within 48 hours.

Key skills/competency

• Content Strategy
• UX Writing
• Information Architecture
• User Flows
• Design Systems
• Product Roadmap Influence
• Localization
• Cross-functional Collaboration
• User-centered Design
• Business Impact Analysis