Audit and Investigation Coordinator

Audit and Investigation Coordinator II at Qlarant

Qlarant is a not-for-profit corporation that partners with public and private sectors to create high quality, safe, and efficient delivery of health care and human services programs. We have multiple lines of business including population health, utilization review, managed care organization quality review, and quality assurance for programs serving individuals with developmental disabilities. Qlarant is also a national leader in fighting fraud, waste and abuse for large organizations across the country. In addition, our Foundation provides grant opportunities to those with programs for underserved communities.

Best People, Best Solutions, Best Results

Job Summary:

Performs in-depth evaluation and makes field-level judgments related to complaints and investigative leads of potential fraud investigations (e.g., Medicare and/or Medicaid) that meet established criteria for referral to the appropriate agency(ies) for administrative action or law enforcement.

Essential Functions:

• Reviews complaint data including allegations, subjects of the complaint, and facts of the complaint to ensure the case tracking system is correctly populated and updated per pre-established timeframes.
• Maintains data records in the case tracking systems to ensure timely processing of cases.
• Screens incoming fraud leads by extracting information from sites related to the subject(s), utilizing a variety of resources and systems to capture the scope of fraud, and evaluating relevant legislation to draft a case file that is comprehensive and accurate.
• Confers with complainants and beneficiaries, as needed, to obtain clarification regarding complaints and to verify services to assist in drafting contact reports.
• Operates systems to obtain claims, enrollment, and provider/beneficiary information.
• Prepares intake investigation report, collecting all relevant facts, risks, and leads to recommend investigations to the Lead Investigator.
• Processes requests for information (RFIs) as needed to various contractors, reviews information upon receipt, and incorporates findings into the audit/investigation file to ensure thorough audit/investigation files are delivered.
• Recommends opportunities to improve fraud audit/investigation processes and procedures, ensuring industry best practices are being followed.

Level of Supervision Received:

Under close supervision, works closely with the manager to prioritize efforts.

Education:

Minimum High School Diploma or GED required.

Work Experience:

2 - 4 years of experience required; 5 - 7 years preferred.

Equal Opportunity Employer:

Qlarant is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

Drug-Free Workplace:

Qlarant is a drug-free workplace. All offers of employment are contingent upon successful completion of pre-employment background and drug screens.

Key skills/competency:

• Fraud Investigation
• Case Management
• Data Analysis
• Regulatory Compliance
• Information Gathering
• Audit Procedures
• Problem-Solving
• Communication
• Reporting
• Attention to Detail