Technology Manager
Qantas
Job Overview
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Job Description
About the Technology Manager Role
The Technology Manager at Qantas is a customer-centric leader responsible for partnering with senior stakeholders and technology teams to define strategy and implement solutions across IT and the Engineering & Maintenance businesses. Based at Qantas Mascot Campus, this permanent role involves leading squads to deliver product strategies, new features, enhancements, and continuous improvement initiatives while fostering a culture of innovation and uplift.
Key Responsibilities
- Develop and deliver product strategy and roadmaps.
- Analyze product performance, market trends, and industry conditions.
- Manage vendors with financial oversight and contractual governance.
- Facilitate feature estimation and support economic decisions.
- Oversee operational service quality, IT risk, and compliance.
- Implement enterprise-level service management strategies.
- Lead and coach agile teams and design actionable workshops.
- Manage collaboration and GenAI tools including SharePoint, Teams, Atlassian suite, Miro, Slack, Anthropic Claude, Google Gemini, and Microsoft Copilot.
What You Will Bring
- 5+ years’ experience in large enterprise environments and at least 3 years in Agile frameworks.
- Solid operational service management experience, preferably within airline technology.
- Demonstrated people leadership across diverse team structures.
- Strong analytical, problem-solving, and stakeholder management skills.
- Excellent communication and negotiation abilities.
Why Qantas?
Join a team that encourages creativity and passion. Qantas supports personal and professional growth with comprehensive training, flexible leave options, discounted travel benefits, and various employee rewards. You will be part of an inclusive organisation that values diversity and supports environmental and charitable initiatives.
Key skills/competency
- Product Strategy
- Agile Leadership
- Stakeholder Management
- Operational Service Management
- Collaboration Tools
- GenAI Technologies
- Vendor Management
- Analytical Skills
- Innovation
- Communication
How to Get Hired at Qantas
- Customize your resume: Tailor it for Qantas Technology Manager role.
- Highlight leadership skills: Emphasize agile and strategic experience.
- Research Qantas culture: Understand values and recent initiatives.
- Prepare strategic examples: Showcase vendor and stakeholder management.
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