Enterprise Account Manager
Q4
Job Overview
Who's the hiring manager?
Sign up to PitchMeAI to discover the hiring manager's details for this job. We will also write them an intro email for you.
Job Description
About Q4
At Q4, we make an impact together, obsess over our customer, operate with integrity, and bring big ideas to life. Q4 is the first AI-driven IR Ops Platform, providing everything an IR team needs on a single, powerful platform used by over 2,600 respected brands globally.
About the Role
As the Enterprise Account Manager at Q4, you will focus on renewals, retention, and expansion of a book of business in partnership with a Customer Success Manager. Your role combines a hunter and farmer mindset, ensuring customer relationships are maintained and expanded by understanding their evolving needs and presenting value-driven business cases.
What You'll Do
- Retention: Proactively connect with customers and understand their business needs.
- Renewals: Manage the renewals process including negotiations and contracting.
- Expansion: Identify opportunities and drive additional value and new bookings.
- Voice of the Customer: Provide actionable customer insights to help steer product and service improvements.
Qualifications
Minimum of 3+ years in a SaaS sales or account management role, strong relationship building with senior management, advanced negotiation skills, and experience with forecasting revenue and using tools like Salesforce, SalesLoft, Gong, and LinkedIn Sales Navigator.
Additional Skills & Working Conditions
Strong cross-organizational collaboration, accountability, self-motivation, and a service-centric attitude are key. This role may require after-hours support during critical events, escalations, and holidays.
Compensation
The anticipated compensation for this role is between $110,000 and $130,000 USD per year, based on unique skills, experience, and internal equity.
Vacancy Status & AI Disclosure
This vacancy is currently open at Q4. Q4 utilizes AI for initial applicant sourcing, with final hiring decisions made by our human recruitment team.
Key skills/competency
Account Management, SaaS, Renewal, Retention, Expansion, Negotiation, CRM, Investor Relations, Forecasting, Customer Success
How to Get Hired at Q4
- Customize your resume: Tailor skills to SaaS and account management.
- Research Q4: Understand their IR platform and customer philosophy.
- Highlight achievements: Showcase renewals and expansion successes.
- Practice interviews: Prepare for behavioral and technical questions.
Frequently Asked Questions
Find answers to common questions about this job opportunity
Explore similar opportunities that match your background