Creative Services Project Manager

Creative Services Project Manager

The Project Manager serves as the operational lead for the PWHL’s Creative Team, overseeing the intake, prioritization, and execution of creative work across the Brand and Marketing function. This individual is responsible for managing the end-to-end lifecycle of creative projects, ensuring alignment with strategic objectives, and enabling efficient, high-quality delivery across all channels.

Acting as the central point of coordination, this individual ensures that campaigns, content, and initiatives are delivered on time, on brief, and to a high standard. The Project Manager also plays a key role in developing and refining workflows and processes to support a fast-paced, multi-market environment.

Key Duties & Responsibilities

• Serve as the primary contact for all creative requests and project intake and manage full lifecycle of creative projects from intake through final delivery
• Liaise between creative leadership and designers, ensuring alignment on project scope, creative and marketing objectives, timelines, deliverables, and expectations.
• Oversee and manage the briefing process, ensuring all projects are clearly defined with complete and accurate information prior to kickoff.
• Track project progress, milestones, and deadlines, maintaining visibility into team workload priorities.
• Serve as a final review point for all creative assets prior to delivery, ensuring accuracy, completeness, and alignment with the approved brief.
• Ensure consistency and adherence to brand standards across all outputs.
• Coordinate creative work supporting league marketing campaigns, ticketing initiatives, partnership activations, brand storytelling, special events, and more.
• Partner with internal stakeholders across the organization to support campaign and business objectives and manage stakeholder communication and expectations throughout the project lifecycle.
• Coordinate integrated deliverables across creative, video, animation, digital, and content teams as needed.
• Contribute to the development and refinement of creative workflows, operational processes, and project management systems to improve collaboration and efficiency.
• Provide timeline and constructive feedback on creative work to ensure assets align with the project goal and scope.
• Support the adoption and effective use of project management platforms (e.g. Asana).
• Perform other duties as assigned.

Required Qualifications

• 5+ years of project management experience, preferably supporting creative, marketing, or production teams
• Experience working in sports, entertainment, media, or agency environments preferred
• Strong working knowledge of project management systems and workflow tools, preferably Asana
• Understanding of creative production workflows across digital and paid social advertising, organic social, print, and marketing campaigns
• Familiarity with creative tools and file structures, including Adobe Creative workflows

Preferred Qualifications

• Understanding of sports marketing, brand campaigns, and revenue-generating initiatives
• Experience supporting multi-market or large-scale campaigns
• Knowledge of the PWHL and the professional women’s sports landscape
• Previous experience working within a creative function

Skills & Competencies

• Highly organized with strong attention to detail and process management
• Excellent multi-tasking, planning, and prioritization skills in a deadline-driven environment
• Strong communicator who can effectively bridge creative and business teams and proactively share information to ensure quality outcomes
• Ability to manage multiple complex projects simultaneously, adapt to changing priorities and meet deadlines in a fast-paced and dynamic environment
• Confident managing cross-functional stakeholders and expectations
• Strong interpersonal skills and ability to work collaboratively across departments, prioritizing League and team success
• Proactive problem-solver who identifies process improvements and workflow efficiencies
• Awareness of sports, entertainment, and social media trends that influence creative and marketing execution
• Strong work ethic, reliability, and ability to operate with high integrity and professionalism
• Commitment to inclusivity, treating all individuals with kindness, understanding, and empathy.
• Professional integrity with demonstrated honesty, fairness, and respect.
• Commitment to accountability and taking ownership for actions and outcomes.
• Creative mindset with the ability to think outside the box.
• Strong time-management skills.

FLEXIBILITY & TRAVEL

Ability to work irregular hours, including evenings, weekends, and holidays, as required by league schedule and project timelines. Comfortable working in a fast-paced sports environment and travel to key league events when required.

The Professional Women’s Hockey League is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Background check will be conducted once a successful candidate is identified.

Key skills/competency

• Project Management
• Creative Services
• Workflow Optimization
• Stakeholder Management
• Brand Standards
• Adobe Creative Suite
• Asana
• Sports Marketing
• Campaign Management
• Cross-functional Collaboration