P&C Pricing Product Owner Manager

About PwC Operations Consulting

PwC's operations consulting team specializes in optimizing operational efficiency and effectiveness for clients. These professionals analyze client needs, develop operational strategies, and provide guidance to help clients streamline processes, improve productivity, and drive business performance.

Customer Service Specialization

Individuals focusing on customer service within PwC specialize in improving customer service operations and enhancing customer experiences. This involves analyzing customer service processes, identifying pain points, and developing strategies to optimize service delivery, increase customer satisfaction, and drive loyalty. Guidance is provided on implementing customer service technologies, designing service models, and developing customer-centric service cultures.

Leadership and Development

This role emphasizes enhancing leadership style, motivating, developing, and inspiring others to deliver quality. Responsibilities include coaching, leveraging team members' unique strengths, and managing performance to meet client expectations. Growing business knowledge is crucial for identifying opportunities that contribute to the Firm's success. Leaders are expected to act with integrity and authenticity, embodying the company's purpose and values. Embracing technology and innovation is key to delivery and encouraging the same in others.

Skills Required for Leadership

• Analyze and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
• Develop skills outside your comfort zone and encourage others to do the same.
• Effectively mentor others, using work reviews to deepen team expertise.
• Address conflicts or issues, engaging in difficult conversations with clients, team members, and other stakeholders, escalating where appropriate.
• Uphold and reinforce professional and technical standards, the Firm's code of conduct, and independence requirements.

The Opportunity: P&C Insurance Operations

As part of the P&C Insurance Operations team, you will operationalize business strategies and transform supply chain functions for Insurance clients. As a Manager, you will supervise, develop, and coach teams, manage client service accounts, and drive assigned client engagement workstreams by independently solving and analyzing complex problems to develop top-quality deliverables. This role involves managing complex business initiatives through the assessment, design, and implementation of operational improvements.

Key Responsibilities

• Supervise, develop, and coach teams to deliver exceptional work.
• Manage client service accounts and drive project workstreams.
• Analyze and solve complex problems to develop deliverables.
• Operationalize business strategies for Insurance clients.
• Transform operational chain functions through operational improvements.
• Foster a culture of continuous improvement and innovation.
• Maintain rigorous standards of integrity and authenticity in every client interaction.
• Implement strategic planning and execution for client projects.

What You Must Have

• Bachelor's Degree.
• 5 years of combined experience in Consulting and the Insurance industry.

What Sets You Apart (Preferred Qualifications)

• Bachelor's Degree in Actuarial Science, Banking and Insurance, Banking and Finance, Business Administration/Management, Economics, Economics and Finance, Economics and Finance & Technology, Finance, Finance & Technology, Management Information Systems, Organizational Management, Operations Management/Research.
• Operationalizing business strategies for Insurance clients.
• Transforming supply chain functions.
• Managing complex business initiatives.
• Building and maintaining client relationships.
• Delivering strategic and creative business results.
• Encouraging innovation and team development.
• Conducting quantitative and qualitative benchmarking.
• Developing Insurance thought leadership.

Compensation and Benefits

The salary range for this position is $99,000 - $232,000. Actual compensation depends on individual skills, experience, qualifications, and location. All hired individuals are eligible for an annual discretionary bonus. PwC offers a comprehensive benefits package including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more.

Equal Opportunity Employer

PwC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, marital status, or citizenship status, or any other status protected by law.

Sponsorship Policy

PwC does not sponsor H-1B visas except as set forth in their policy.

Fair Chance Ordinance

For applicants impacted by specific Fair Chance Ordinances (e.g., Los Angeles, San Francisco, San Diego, California), PwC considers conviction records in accordance with applicable laws, evaluating the relationship between conviction records and job responsibilities to ensure a secure workplace.

Key skills/competency

P&C Insurance Operations, Operations Consulting, Insurance Industry, Business Strategy, Supply Chain Transformation, Client Relationship Management, Team Leadership, Project Management, Problem Solving, Business Analysis.