P&C Pricing Product Owner Manager

About PwC Operations Consulting

PwC's operations consulting team specializes in optimizing operational efficiency and effectiveness for clients. We analyze client needs, develop strategies, and provide guidance to streamline processes, improve productivity, and drive business performance. In customer service, we focus on enhancing customer operations and experiences by analyzing processes, identifying pain points, and developing strategies to optimize service delivery, increase satisfaction, and drive loyalty. This includes guidance on implementing customer service technologies, designing service models, and developing customer-centric cultures. As a leader, you will enhance your leadership style, motivating, developing, and inspiring others to deliver quality. You'll be responsible for coaching, leveraging team members' unique strengths, and managing performance to meet client expectations. With your growing business acumen, you'll identify opportunities that contribute to the Firm's success. You are expected to lead with integrity and authenticity, articulating our purpose and values meaningfully. Embrace technology and innovation to enhance delivery and encourage others to do the same.

Skills and Experiences

Examples of the skills, knowledge, and experiences required at this level include:

• Analyzing and identifying linkages between system components.
• Taking ownership of projects, ensuring successful planning, budgeting, execution, and completion.
• Partnering with team leadership for collective ownership of quality, timelines, and deliverables.
• Developing skills outside your comfort zone and encouraging others.
• Effectively mentoring others and using work reviews to deepen team expertise.
• Addressing conflicts and engaging in difficult conversations with clients, team members, and stakeholders, escalating where appropriate.
• Upholding and reinforcing professional and technical standards, the Firm's code of conduct, and independence requirements.

The Opportunity: P&C Insurance Operations Team

As part of the P&C Insurance Operations team, you will operationalize business strategies and transform the entire supply chain for Insurance clients. As a Manager, you will supervise, develop, and coach teams, manage client service accounts, and drive assigned client engagement workstreams by independently solving and analyzing complex problems to develop top-quality deliverables. This role involves managing complex business initiatives through the assessment, design, and implementation of operational improvements.

Responsibilities

• Supervise, develop, and coach teams to deliver exceptional work.
• Manage client service accounts and drive project workstreams.
• Analyze and solve complex problems to develop deliverables.
• Operationalize business strategies for Insurance clients.
• Transform operational chain functions through operational improvements.
• Foster a culture of continuous improvement and innovation.
• Maintain rigorous standards of integrity and authenticity in every client interaction.
• Implement strategic planning and execution for client projects.

What You Must Have

• Bachelor's Degree
• 5 years of combined experience in Consulting and the Insurance industry

What Sets You Apart

• Bachelor's Degree in Actuarial Science, Banking and Insurance, Banking and Finance, Business Administration/Management, Economics, Economics and Finance, Economics and Finance & Technology, Finance, Finance & Technology, Management Information Systems, Organizational Management, Operations Management/Research preferred.
• Operationalizing business strategies for Insurance clients.
• Transforming supply chain functions.
• Managing complex business initiatives.
• Building and maintaining client relationships.
• Delivering strategic and creative business results.
• Encouraging innovation and team development.
• Conducting quantitative and qualitative benchmarking.
• Developing Insurance thought leadership.

Compensation and Benefits

The salary range for this position is $99,000 - $232,000. Actual compensation depends on skills, experience, qualifications, and location. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. Visit https://pwc.to/benefits-at-a-glance for details.

Equal Opportunity Employer and Policy Information

PwC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran, marital, or citizenship status, or any other protected status. PwC does not intend to hire individuals requiring H-1B sponsorship, except as outlined in their policy: https://pwc.to/H-1B-Lottery-Policy. Learn more about how we work: https://pwc.to/how-we-work. For applicants impacted by specific Fair Chance Ordinances (Los Angeles, San Francisco, San Diego, California), arrest or conviction records will be considered in accordance with applicable laws. PwC evaluates these factors thoughtfully to ensure a secure and trusted workplace. Applications are accepted until the position is filled or the posting is removed. Visit https://pwc.to/us-application-deadlines for anticipated application deadlines.

Key skills/competency

P&C Pricing Product Owner Manager, Operations Consulting, Insurance Industry, Strategy Implementation, Team Leadership, Client Relationship Management, Business Process Improvement, Risk Management, Data Analysis, Project Management.