Salesforce Senior Associate

About the Role

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

The Opportunity

When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.

As part of the Business Application Consulting team you, you lead the implementation and customization of Salesforce solutions. As a Senior Associate, you analyze complex problems, mentor others, and maintain rigorous standards. You focus on building client relationships and developing a deeper understanding of the business context, while navigating increasingly complex situations and growing your personal brand and technical knowledge.

Responsibilities

• Lead the implementation and customization of Salesforce solutions
• Analyze and solve complex problems within client engagements
• Mentor and guide junior team members
• Build and maintain productive client relationships
• Develop a thorough understanding of the business context
• Navigate and manage increasingly intricate situations
• Grow personal brand and technical knowledge
• Maintain exceptional standards and quality of work

What You Must Have

• Bachelor's Degree
• 4 years of IT experience and SFDC experience
• Oral and written proficiency in English required
• Skills in Salesforce, Lightning, LWC, FSL
• Significant experience in Force.com platform using APEX and Visualforce & LWC
• Substantial Implementation experience using Sales / Service / Custom cloud
• Experience in working with HTML, CSS, Ajax, JavaScript, JQuery
• Field service Lightning tool configuration experience
• Salesforce Field service Lightning Technical/Functional Skill
• Hands on Customization APEX, Visual Force, Workflow/Process Builder, Triggers, Batch, Schedule Apex, VF Components, Test Class, Web services/APEX/REST etc.

What Sets You Apart

• Bachelor of Technology preferred
• Proficient working knowledge in Object Oriented programming like Java, Ruby, C++
• Experience in working with Bootstrap, Angular JS
• Experience in working with Lightning and design components
• Experience in marketing tools like Marketing Cloud, Exact Target, Eloqua
• Experience in products like Apttus, Veeva, nCino, Adobe Flex
• Able to handle data management inclusive of data load, data translation, data hygiene, data migration and integration
• Exemplary enthusiast for code integrity, code modularity, code cleanliness and version control
• Familiarity building custom solutions on: SAP, Oracle, MS-SQL Server, or other RDMS

Key skills/competency

• Salesforce
• Apex
• LWC (Lightning Web Components)
• Integration
• Consulting
• Business Analysis
• Client Relationship Management
• Technical Expertise
• Problem Solving
• Team Leadership