Inside Commercial Sales - Logan, UT

@ Purcell Tire & Service Centers

Mission

To sell automotive service, tires, and tire-related services within commercial or retail centers with commercial capabilities.

Essential Duties

• Sell inventory on hand.
• Ensure high levels of customer service.
• Use point of sale system to prepare work orders by describing symptoms, problems, and causes discovered.
• Resolve customer concerns and complaints.
• Follow pricing policies for satisfactory gross margins.
• Obtain customer approval via signature for work authorized.
• Handle daily cash, credit, national account, and fleet transactions.
• Meet sales goals and quotas set by supervisor.
• Maintain a clean shop and customer waiting area to reflect a proper corporate image.
• Clean, restock, and update store displays daily.
• Maintain proper telephone answering techniques.
• Solicit new accounts.
• Protect company assets including inventory, cash, receivables, equipment, and real estate.
• Embrace a culture of safety and perform tasks safely.
• Comply with scheduled attendance.
• Perform physical tasks as required.
• Other duties as assigned by management.

Drug Testing

Purcell Tire conducts THC and other drug testing under safety-sensitive exceptions due to the nature of the work.

Requirements

• Minimum Education: Associate's Degree or Trade School.
• Experience: 3-5 years in a similar role with 1-2 years of management experience.
• Driver’s License required.
• Tire Industry Association CTS certification and vendor-provided training required.

Knowledge, Skills & Abilities

Job-Specific: Tire industry knowledge including brands, designs, treads and safety procedures.

Administration & Management: Planning, resource allocation, leadership techniques and coordination skills.

Customer Service: Assessing customer needs, meeting quality standards and evaluating satisfaction.

Mathematics: Knowledge of arithmetic, algebra, geometry, calculus, and statistics.

Sales & Marketing: Product demonstration, sales techniques, promotion, and sales control systems.

Cognitive: Critical Thinking, Problem Sensitivity, Deductive and Inductive Reasoning, Persuasion, and Service Orientation.

Communication: English language proficiency, active listening, effective writing and speaking.

Inside Commercial Sales - Key Skills/Competency

Inside Commercial Sales, tire industry, customer service, management, sales, POS systems, safety, administration, communication, technical skills.