Content Operations Manager

The Opportunity: Content Operations Manager at PULSE-MEDIA

PULSE-MEDIA is seeking a highly strategic and systems-driven Content Operations Manager to architect, optimize, and scale a modern content engine that fuels measurable business growth. This is a high-impact, cross-functional leadership position at the intersection of content strategy, growth marketing, marketing operations (Marketing Ops), RevOps, AI workflows, automation, and martech systems. Your mission is to transform content from individual campaigns into a predictable, scalable, data-driven growth engine that drives brand awareness, demand generation, marketing-qualified leads (MQLs), sales pipeline influence, and revenue acceleration. You will design the infrastructure behind content by building workflows, automation frameworks, AI-enhanced systems, and structured distribution pipelines that allow high-volume, high-quality content production without proportional increases in headcount. This remote-first role is suited for someone who thinks in systems, dashboards, workflows, and leverage—not just words.

What You Will Own

As Content Operations Manager, you will be responsible for several key areas:

Content Systems Architecture & Workflow Design

You will design and operate a scalable end-to-end content engine, including:

• Building structured workflows from ideation through production, QA, publishing, and multi-channel distribution.
• Creating modular content frameworks that enable rapid repurposing and campaign amplification.
• Designing standardized briefs, templates, governance models, and asset structures.
• Reducing cycle time from concept to publication through operational optimization.
• Establishing centralized content libraries and asset management systems.

This role operationalizes creativity by turning great ideas into repeatable processes.

AI-Driven Content Production & Automation

You will strategically integrate AI into content operations by:

• Designing AI-assisted content workflows and prompt libraries.
• Establishing human-in-the-loop quality control frameworks.
• Scaling content production while preserving brand voice and quality standards.
• Leveraging automation to streamline research, drafting, repurposing, and metadata management.
• Identifying opportunities to improve velocity using generative AI.

You are building AI-powered content systems—not just experimenting with tools.

Multi-Channel Distribution & Repurposing Engine

You will transform core assets into distribution flywheels by:

• Designing automated publishing workflows across web, blog, email, social, paid media, and campaigns.
• Building systematic repurposing pipelines from long-form to short-form to micro-content.
• Standardizing evergreen and campaign-based distribution playbooks.
• Aligning content promotion with demand generation initiatives.
• Ensuring consistent omnichannel presence without manual duplication.

The goal is maximum reach, engagement, and pipeline impact from every asset created.

Martech & Content Technology Ownership

You will own and continuously optimize the content technology stack, including:

• CMS platforms and structured publishing systems.
• Marketing automation tools and integrations.
• AI-powered content tools.
• Workflow automation platforms.
• Analytics dashboards and reporting frameworks.

You will test, evaluate, and refine tools to improve efficiency, reduce manual effort, and increase reporting visibility.

Performance Measurement & Revenue Impact

Content must drive measurable business results. You will:

• Define operational KPIs for velocity, output, engagement, and conversion.
• Build dashboards connecting content to MQLs, SQLs, pipeline influence, and revenue contribution.
• Establish reporting loops to identify performance gaps.
• Optimize production based on attribution and campaign performance data.
• Collaborate with RevOps and Demand Generation to align output with pipeline targets.

You will create transparency into how content contributes to growth.

Cross-Functional Enablement

This role partners across departments to ensure alignment and scale:

• Collaborate with Product Marketing to translate messaging into scalable systems.
• Align with Demand Generation on campaign execution and amplification.
• Support Sales with enablement-ready content frameworks.
• Structure subject matter expertise into reusable content modules.
• Maintain consistent messaging across all channels.

You connect strategy with execution across the organization.

What Success Looks Like

• Content output increases without proportional resource growth.
• Faster cycle time from ideation to publication.
• Systematic repurposing of core assets across multiple channels.
• Clear reporting connecting content to pipeline and revenue impact.
• AI and automation embedded into daily workflows.
• Cross-functional teams leveraging content effectively.

Your Background

• 3–6+ years in Content Operations, Marketing Operations, Growth Marketing, RevOps, or related roles.
• Hands-on experience with CMS platforms, marketing automation systems, and workflow tools.
• Strong systems thinking and analytical mindset.
• Experience scaling content processes in B2B environments.
• Comfortable working cross-functionally in high-growth or scale-up organizations.
• Ability to combine creativity with operational rigor.

Nice to Have

• B2B SaaS or enterprise technology experience.
• Background in Revenue Operations or Marketing Operations.
• Experience scaling content in high-growth startups.
• Familiarity with AI-driven workflows.
• Exposure to technical or product-led content strategies.

Why Join PULSE-MEDIA?

• Fully remote flexibility.
• High-impact leadership role shaping scalable systems.
• Opportunity to build infrastructure in a growth-stage company.
• International, distributed team culture.
• Competitive compensation and professional development support.
• Environment that values ownership, innovation, and experimentation.

About PULSE-MEDIA

Our client, PULSE-MEDIA, is a venture-backed B2B SaaS scale-up helping enterprises maintain governance and control across Microsoft 365 environments, AI-powered tools, and no-code/low-code platforms. The platform supports IT teams and end users by simplifying governance, risk management, security, lifecycle control, and cost optimization—enabling organizations to operate confidently at scale.

Key Skills/Competency

• Content Operations
• Growth Marketing
• Marketing Automation
• AI Content Workflows
• Martech Stack Management
• Demand Generation
• Revenue Operations (RevOps)
• Content Strategy
• Systems Thinking
• Cross-functional Leadership