Senior Analyst, Business Operations

Company Overview

Publicis Media harnesses the power of modern media through leading agency brands Dysrupt, Infinite Roar, Publicis Collective, Publicis Health Media, Spark Foundry, Starcom and Zenith, as well as global accelerator PMX; immersive experience group PMCI (inclusive of Picture Motion and RDL Worldwide); and access to integrated platform-based technologies and offerings from CJ, Epsilon and Influential. A key business solution of Publicis Groupe (Euronext Paris FR0000130577, CAC 40), Publicis Media’s digital-first, data-driven global solutions deliver client value and drive growth in a platform-powered world. It is present in over 100 countries with over 23,000 employees worldwide.

Job Overview: Senior Analyst, Business Operations

The ideal candidate must have a clear understanding of the life cycle of a media campaign, excellent organization skills, and experience in data management. The Senior Analyst, Business Operations will support strategic operations reviews, process improvements, technology deployments and optimization initiatives. This role will assist in driving productivity, efficiency, continual process improvement and innovation.

This role will work collaboratively with agency operations and media investment teams to deploy operational standards and help streamline processes.

Key Responsibilities

• Assist with operational analysis, process improvement and documentation
• First level support for agency investment teams for Operational systems and tools
• Support process improvement and innovation efforts
• Business analysis and technical writing skills required to create accurate system documentation and process maps
• Understanding of marketing fundamentals, with an emphasis on emerging technologies, and digital and traditional media channels
• Conduct business reviews with internal teams and external partners to identify ways to streamline or automate processes

Qualifications

• Must be detail-oriented, capable of simultaneously handling multiple projects and assignments, and able to manage/prioritize tasks
• Demonstrate background in process development and documentation
• Experience working with a wide range of junior and senior stakeholders
• Advanced skills in MS Office (Excel, Word, Visio, PowerPoint), Smartsheet
• Experience managing process documentation and workflow design
• Excellent verbal and written communication skills, attention to detail and accuracy
• Strong organizational and time management skills
• Experience working with Media Buying and Planning tools - Preferred
• Media Operations, Technical Operations, Business Operations – Desired
• Minimum 1 to 2 years of experience in business analysis in the media and advertising industry

Additional Information

Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent, including medical, dental, vision, disability, 401K, parental leave, family forming assistance, tuition reimbursement, and flexible time off.

For application assistance, contact USMSTACompliance@publicis.com. All information is confidential per EEO guidelines.

Compensation Range: $64,400- $90,620 annually. Compensation is determined by skills, qualifications, experience, and position requirements. Temporary roles may qualify for medical and 401(k) plans after certain criteria. Regular roles include medical coverage, dental, vision, disability, 401k, and paid time off. Application deadline: 04/01/2026.

Key skills/competency

• Business Analysis
• Process Improvement
• Data Management
• Operational Systems Support
• Technical Writing
• Workflow Design
• Media Campaign Lifecycle
• Stakeholder Management
• MS Office (Excel, Visio)
• Project Management