Customer Service Self Storage Manager
@ Public Storage

Chicago, Illinois, United States
$35,360
On Site
Full-time
Posted 6 hours ago

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XXXXXXXX XXXXXXXXXXXXX XXXXXXXX***** @publicstorage.com
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Job Details

Company Description

Public Storage is the self-storage industry leader, hiring now. They have been recognized as a great place to work with top career growth, work culture, and diversity accolades.

Benefits & Work Schedule

Earn $17.00 per hour with flexible and full-time schedules between 9:30am and 6pm (weekends until 5pm). Full-time benefits are available after 20+ hours including Medical, Dental, Vision, 401k matching, paid time off, and more. Additional benefits include company paid life and accidental death insurance, vendor discounts, mileage reimbursement, on-site company housing at many locations, and performance-based bonuses.

Job Description

As a Customer Service Self Storage Manager at Public Storage, you work independently across multiple locations. You will assess customer storage needs, suggest packing and moving supplies, perform daily unit inspections, audit cash drawers, and manage bank deposits. Additional tasks include ensuring customers remain current on payments through reminders and collection calls.

Physical Requirements

The role requires physical activity including transporting items up to 35 pounds, walking around facilities (up to 50% outdoor work), climbing stairs, opening large doors and performing cleaning and maintenance tasks to keep properties tidy.

Qualifications

Candidates come from customer service and sales backgrounds within retail, restaurant, fast food, or similar service based environments. A valid driver’s license and access to a personal vehicle are required for travel between work locations.

Additional Information

Join Public Storage and be part of the self-storage industry’s #1 team. Apply now and take the next step in your career.

Key skills/competency

  • Customer Service
  • Sales
  • Property Management
  • Cash Auditing
  • Bank Deposits
  • Maintenance
  • Inventory Inspection
  • Communication
  • Time Management
  • Problem Solving
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How to Get Hired at Public Storage

🎯 Tips for Getting Hired

  • Customize your resume: Highlight relevant customer service and management skills.
  • Research Public Storage: Understand company culture and mission.
  • Showcase flexibility: Emphasize ability to work varied schedules.
  • Prepare examples: Demonstrate experience in property oversight and cash handling.

📝 Interview Preparation Advice

Technical Preparation

Review cash auditing procedures.
Practice inventory and bank deposit tasks.
Familiarize with property management systems.
Study basic maintenance task methods.

Behavioral Questions

Describe handling multiple tasks simultaneously.
Explain managing customer conflicts effectively.
Share a time you solved operational issues.
Discuss adapting to unexpected schedule changes.

Frequently Asked Questions