Customer Service - Self Storage Manager
@ Public Storage

Watauga, Texas, United States
On Site
Full-time
Posted 3 days ago

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XXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXX******* @publicstorage.com
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Job Details

Company Description

Public Storage is the self-storage industry leader and is Hiring Now! Earn $15.00 Per Hour with a comprehensive Total Rewards package including medical, dental, vision, 401k, paid time off, sick time, flex spending, company-paid life and accidental death insurance, exclusive vendor discounts, and mileage reimbursement.

Job Overview

As a Self Storage Manager, you work independently at multiple locations. Your responsibilities include assessing customer storage needs, suggesting packing and moving supplies, performing daily storage unit inspections, auditing cash drawers, making bank deposits, and keeping customer payments up-to-date with reminder and collection calls.

Physical Requirements

  • Ability to lift/move items up to 35 pounds.
  • Walk in/around facilities, spending up to 50% outdoors.
  • Climb stairs and operate large doors.
  • Perform cleaning and maintenance tasks for interior and exterior areas.

Qualifications

Candidates come from customer service or sales environments such as retail, restaurants, fast food, or other service-based industries. A valid driver’s license and use of a personal vehicle are required (mileage reimbursement provided).

Why Join Public Storage?

Public Storage has been recognized as a Great Place to Work and for Best Career Growth, with outstanding work culture ratings and commitment to diversity and inclusion.

Key skills/competency

  • Customer Service
  • Property Management
  • Sales
  • Inspection
  • Cash Handling
  • Maintenance
  • Communication
  • Time Management
  • Problem-solving
  • Teamwork
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How to Get Hired at Public Storage

🎯 Tips for Getting Hired

  • Research Public Storage's culture: Understand their mission, benefits, and values.
  • Customize your resume: Highlight relevant customer service and management experience.
  • Prepare for behavioral interviews: Focus on customer satisfaction scenarios.
  • Emphasize flexibility: Demonstrate ability to work varied hours and locations.

📝 Interview Preparation Advice

Technical Preparation

Review cash audit processes.
Practice property inspection documentation.
Study maintenance task procedures.
Familiarize with banking deposit protocols.

Behavioral Questions

Describe a time managing difficult customers.
Explain handling multiple priorities simultaneously.
Detail teamwork in a service setting.
Discuss conflict resolution experiences.

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