System Integration Configuration Specialist

About Public Consulting Group (PCG)

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm. PCG partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S., delivering solutions that change lives for the better. The firm has experience in all 50 states, with clients in three Canadian provinces and Europe. PCG offers a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com.

Collaborating with our Technology Consulting team, you will help organizations streamline operations and achieve strategic goals to serve the public better. We provide the full spectrum of technology consulting services to help state and local agencies meet operational and program needs that enhance the lives of their user base. Our services include Strategy, Architecture, Planning, and Procurement, Business Enablement, Business Solutions, and Project Assurance.

Overall Responsibilities for System Integration Configuration Specialist

We are currently seeking a full-time System Integration Configuration Specialist to support our System Integration and modernization projects. If you are dynamic, mature, ambitious, creative, and autonomous, you will appreciate working with our team of technology professionals committed to providing value-added services on our clients’ technology projects. As we are in the early phases of continuously improving and refining our product offerings, you’ll be faced with exciting challenges that require problem-solving and innovation. If you're someone who enjoys tackling complex issues and thrives on the satisfaction of driving real change, this is the perfect opportunity for you to make a lasting impact.

Specific Responsibilities

• Contribute to designing, configuring, and developing custom forms, templates, and workflows.
• Implement our Software as a Service (SaaS) platforms to best serve our clients.
• Configure client-specific functionality to meet each client's unique requirements, utilizing SaaS platform tools, JavaScript, and other coding languages.
• Produce clean, efficient code based on defined functional and non-functional specifications.
• Integrate software components and third-party programs.
• Troubleshoot, debug, and upgrade existing software.
• Gather, evaluate, and document customer use cases and business processes.
• Create technical documentation for reference and reporting.
• Understand low-code platforms, relational database structures, and configuration methodologies.
• Contribute to the development of project reports such as Project Schedule, Quality Management Plan, Testing Plan, and Conversion Plan.
• Support the client and stakeholders in planning and strategy discussions to address risks and issues, ensuring the project remains on schedule and within budget.
• Understand various software development life cycle methodologies and how they are used.
• Support business development initiatives, including RFP review and writing.

Minimum Qualifications

• 2+ years of experience with COTS or SaaS solutions.
• 2+ years of experience in all system development life cycle phases using Agile, Waterfall, and/or Hybrid Agile approaches.
• Proficient in JavaScript or other common coding languages for system configuration, development, and troubleshooting.
• Familiar with JSON formatting and APIs, including how to implement and test them effectively.
• Participation in the implementation of integrated solutions to modernize legacy systems and/or mainframe technology through the development of n-tier-based solutions.

Other Qualifications

Software: MS Office (Project, Visio, Word, Excel, SharePoint), MS Visual Studio, JIRA, PostmanCoding Languages: JavaScript, C#, Python, or other common coding languagesTechnical: Service Oriented Architecture, TCP, FTP, SSHDatabases: SQL, NoSQL, OracleMethodologies: Waterfall, Agile, ScrumStandards: PMBOK, CMMI, Prosci OCM, IEEE, SEI

Desirable Certifications And Experience

• Bachelor’s degree in an IT or engineering field.
• Certified DevOps Project Manager (DevOps PM).
• Certified Scrum Master (CSM) or SAFe Certified.
• Certified Software Test Manager (CSTM).
• Certified AWS Cloud Practitioner.
• ITIL Certified.

Personal Attributes

• Outstanding written and oral communication.
• Highly self-motivated and directed.
• Excellent interpersonal and presentation skills.
• Strong analytical skills and detail-oriented.
• Ability to work independently and exercise sound judgment.
• Strong work ethic and the ability to simultaneously support projects with multiple deadlines and a high degree of accuracy.
• Continuous learner.

Working Conditions

This position is hybrid with travel/onsite requirements. To be successful at PCG, you must be available during your set working hours, have a safe, private, and distraction-free environment in which to complete your work, and be able to give your full attention to the completion of your PCG job duties. Some travel to the office or elsewhere may be required for team meetings, client meetings, etc. We are accepting applications on an ongoing basis until filled.

Compensation

Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. The salary range for this position is $75,000 - $95,000.

Key skills/competency

• SaaS Implementation
• System Configuration
• JavaScript Development
• API Integration
• Troubleshooting & Debugging
• Technical Documentation
• SDLC Methodologies (Agile, Waterfall)
• Relational Databases (SQL, Oracle)
• Client Solutions
• Business Process Analysis