QA Manager

@ Public Consulting Group

About Public Consulting Group

Public Consulting Group LLC (PCG) is a leading public sector solutions firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs around 2,000 professionals across the U.S. and beyond. The PCG Health team supports state and municipal health agencies by addressing financial, regulatory, and operational challenges in a rapidly changing health care landscape.

Role Overview: QA Manager

The QA Manager is responsible for overseeing the testing process by developing test strategies and plans, guiding a team of testers, and collaborating with development teams to ensure product quality and regulatory compliance.

Key Responsibilities

• Test Planning & Strategy: Develop comprehensive test strategies and define scope and objectives.
• Team Leadership: Lead, mentor, and support the QA testing team.
• Test Execution & Analysis: Oversee creation and execution of test cases, both manual and automated.
• Defect Management: Document, track, and manage defects using bug tracking systems.
• Collaboration: Work with cross-functional teams such as developers, project managers, and business analysts.
• Reporting: Prepare and deliver status reports detailing testing progress and quality metrics.
• Process Improvement: Continuously enhance testing processes and methodologies.

Duties and Additional Responsibilities

• Provide leadership and direction to the Quality Assurance team.
• Manage operations, schedule, and project deliverables for the department.
• Assess staffing needs and implement personal and technical growth plans.
• Design test conditions and scripts to cover both business and technical use cases.
• Conduct periodic internal reviews to ensure compliance with procedures and controls.
• Analyze and execute test data validation strategies to ensure accurate reporting.
• Manage specification reviews and decide measurable requirements for testing.

Required Skills and Qualifications

• Proficiency in designing, developing, and executing functional testing deliverables.
• Excellent interpersonal skills for cross-level collaboration.
• Strong analytical, problem solving, planning, and organizational skills.
• Working knowledge of performance testing for web applications.
• Bachelor’s degree in Computer Science or related field; Master’s is preferred.
• 7+ years of QA experience with 1-2 years in a supervisory role.

Working Conditions & Compensation

This role is based in an office setting. Compensation is competitive and varies based on location, role, and experience, with a range provided between $85,900 and $95,900 plus benefits including medical, dental, 401k, PTO, parental leave, and bereavement leave.

EEO Statement

Public Consulting Group is committed to diversity and inclusion. Employment decisions are made based on merit, business needs, and individual qualifications. PCG upholds equal opportunity and does not discriminate on any protected basis.

Key skills/competency

• Test Planning
• Team Leadership
• Defect Management
• Process Improvement
• Functional Testing
• Performance Testing
• Analytical Skills
• Collaboration
• Reporting
• Quality Assurance