Microsoft 365 and Automations Engineer

About Public Consulting Group

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com.

Duties & Responsibilities of a Microsoft 365 and Automations Engineer

• Provide subject-matter expertise on M365 platform behaviors, limitations, and security requirements.
• Design, build, and maintain automation solutions that integrate Microsoft 365 services.
• Translate technical engineering concepts into business-friendly explanations for decision-makers.
• Contribute to policy development, governance models, and long-term engineering roadmap planning.
• Provide Tier-3 engineering support for escalated incidents involving Microsoft 365 workloads.

Automation and Scripting

• Identify and develop new automations to ensure continuity and integration across Microsoft 365 products.
• Coach and review automations developed by other members of the team.
• Analyze and define software requirements to determine specifications and standards.
• Analyze, design, develop, modify, write and implement scripts, applications, and automation components using modern tools and frameworks.
• Evaluate business processes and identify new areas for automation to improve operational efficiency.
• Review and coach other team members on automation development to ensure consistency, maintainability and security.
• Propose software solutions for operational gaps or new business needs.

GitHub Management

• Manage user support and feedback.
• Manage GitHub Enterprise accounts, organizations, and enterprise policies.
• Govern GitHub Actions usage, including allowed actions and permissions.
• Troubleshoot access, CI/CD, and permissions issues.
• Manage GitHub Enterprise licenses and seat assignments.
• Troubleshoot automation failures, GitHub issues, and service integrations.
• Provide cross team collaboration and support.

Required Skills

• Expert-level automation development (PowerShell, Graph API, Azure Functions, GitHub Actions).
• Deep understanding of Microsoft 365 Platform components.
• Strong debugging and Problem-solving skills.
• Detail oriented and ability to work as part of a team.
• Advanced troubleshooting skills for CI/CD pipelines, access issues, permissions, and authorization flows.
• Strong communication skills, both technical and non-technical.
• Ability to mentor peers and influence best practices.

Qualifications

Bachelor's degree and 8 or more years of experience. A master’s degree preferred.

Working Conditions

This position is remote with travel/onsite requirements. To be successful at PCG, you must be available during your set working hours, have a safe, private, and distraction-free environment in which to complete your work, and be able to give your full attention to the completion of your PCG job duties. Some travel to the office or elsewhere may be required for team meetings, client meetings, etc. We are accepting applications on an an ongoing basis until filled.

Compensation

Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. The salary range for this position is $110,000 - $130,000.

Key skills/competency

• Microsoft 365
• Automation Development
• PowerShell
• Graph API
• Azure Functions
• GitHub Actions
• CI/CD Pipelines
• Troubleshooting
• Governance
• Cloud Security