Business Performance Improvement - Supply Chain and Operations - Indirect Marketing Category Manager

Business Performance Improvement - Supply Chain and Operations - Indirect Marketing Category Manager

Protiviti is seeking a Supply Chain & Operations Manager to join our growing Supply Chain & Operations Innovation team.

What You Can Expect

As a Manager, you’ll partner with our clients to solve complex business problems and provide impactful advice and solutions. You’ll develop lasting relationships with client personnel and further these relationships through quality product delivery.

• Lead strategic sourcing and procurement engagements focused on indirect marketing categories — advertising agencies, media buying, paid digital media (search, social, programmatic), and creative services.
• Manage end-to-end sourcing cycles: spend analysis, market assessment, RFP/RFQ design, supplier evaluation, negotiation, and contract execution.
• Oversee Statement of Work (SOW) development, management, and governance for agency and media supplier relationships.
• Advise clients on agency compensation models — retainer, project-based, and performance-linked structures — and identify cost optimization opportunities.

What Will Help You Be Successful

• You enjoy process, relevant analytics and metrics, organization, and strategic design — particularly within marketing category spend.
• You are motivated to learn and are interested in all things related to strategic sourcing and supplier management, including the latest trends in agency relationships, paid media procurement, and marketing technology.
• You have an inherent interest in project management and team leadership.
• You promote a positive team culture that fosters open communication among all engagement team members.
• You create development opportunities for others, including participating in the creation and rollout of training, and ways for your team to improve our clients and communities.
• You have interest in participating in the preparation of client proposals and strategies to win new business in the indirect marketing space.
• You have interest in working with a diverse portfolio of clients across multiple industries where marketing spend is complex and significant.

Do Your Talents Include the Following?

Demonstrated Experience With

• Core supply chain and indirect procurement processes — Strategic Sourcing, Procurement, Contract Management, Supplier Management, and Accounts Payable.
• Indirect marketing category management — including advertising agencies, media buying firms, paid media platforms (Google, Meta, programmatic), and creative services suppliers.
• Managing agency holding company relationships and negotiating high-value contracts including SOWs, retainer agreements, and media authorization structures.
• Designing and implementing digital supply chain solutions, applying technologies to drive procurement efficiency.
• Traditional technologies that support key supply chain functions — Contract Lifecycle Management (CLM), Source-to-Pay (S2P), and Third Party Risk Management/Monitoring (TPRM).
• Process improvement, business transformation, and project management methodologies such as Lean, Agile, and Change Management.
• Financial modeling, spend benchmarking, and business case management.

Additional Capabilities

• Evaluating, summarizing, organizing, and interpreting data — including marketing spend analytics and savings reporting.
• Establishing and cultivating business relationships and a professional network, including with senior marketing and procurement executives.
• Ability to translate and communicate complex sourcing and category topics to client personnel, including C-suite stakeholders.
• Leadership and direct supervisory experience — conducting performance appraisals, mentoring and coaching, oversight and review of work, and motivating high-performing teams.

Your Educational And Professional Qualifications

• Bachelor's degree in a relevant discipline (e.g., Supply Chain, Marketing, Operations, or Business-related field).
• 5–8+ years of experience in strategic sourcing, procurement, or indirect category management — with a specific focus on marketing services spend.
• 4+ years working in Consulting, Supply Chain, Operations, or a related field, either in professional services or industry.
• Proficiency in Microsoft Office suite — with specific emphasis on Word, Excel, and PowerPoint; secondary emphasis on Visio, Access, and Tableau/Power BI.
• Professional certification such as CPM, CPSM, CSCP, CPIM, PMP, Six Sigma/Lean Six Sigma, Certified Scrum Professional, or similar is a plus.

Our Hybrid Workplace

Protiviti practices a hybrid model, which is a combination of working in person with a purpose locally, traveling to clients, and working remotely. This model creates meaningful experiences for our people and our clients while offering a flexible environment. The ratio of remote to in-person requirements vary by client, project, team, and other business factors. Our people work both in-person in local Protiviti offices and on client sites, which can include local or out-of-state travel based on our projects and client requests and commitments.

Protiviti is not registered to hire or employ personnel in the following states – West Virginia, Alaska.

Salary Range

$126,000.00 - $202,000.00

Bonus Target Opportunity

12%

Estimated Total Cash Range

$141,120.00 - $226,240.00

Benefits

Employees are eligible for medical, dental, and vision coverages, FSA and HSA healthcare accounts, life and accident insurance, adoption and fertility assistance, paid parental leave up to 10 weeks, and short/long term disability. We offer eligible employees a company 401(k) savings and investment plan with an employer match of 50% on the first 6% of your contributions. We provide Choice Time Off (CTO) for vacation, personal needs, and sick time. The amount of (CTO) varies based on years of service. New hires receive up to 20 days of CTO per calendar year. Protiviti also recognizes up to 11 paid holidays each calendar year.

Learn more about the variety of rewards we offer at Protiviti at https://www.protiviti.com/sites/default/files/2026-01/2026_u.s._benefit_highlights.pdf.

Any benefits outlined are part of our reward offerings for full-time employees in the U.S. Protiviti reserves the right to terminate or amend your benefit plans in any way and at any time.

Key Skills/Competency

• Supply Chain Management
• Operations Management
• Indirect Procurement
• Marketing Category Management
• Strategic Sourcing
• Contract Negotiation
• Supplier Relationship Management
• RFP/RFQ Management
• Spend Analysis
• Change Management