Partnerships Coordinator

About Prospa

At Prospa, we exist to unleash the potential of small business. We are building the future of small business and simplifying cashflow by building a leading platform that helps customers make payments, fund growth and reduce admin. Join us!

The Role of a Partnerships Coordinator

As a Partnerships Coordinator within our Broker channel, you will play a key role in supporting and enabling Prospa’s intermediary partnerships across Australia. Working closely with the Partnerships and National Sales teams, you will help ensure our aggregator relationships, industry associations, sponsorships and reporting obligations are delivered accurately and on time.

You are an essential support function for the channel, coordinating operational activities, managing partner enquiries and maintaining high standards across reporting, reconciliations and data. Your work helps ensure our broker partners have a seamless experience and our sales teams are set up for success.

This role suits someone who is highly organised, detail-oriented and enjoys working behind the scenes to keep complex partnership ecosystems running smoothly.

What You'll Be Doing

• Supporting aggregator and key partner enquiries, including policy updates, resources, contact details, commissions and general requests
• Coordinating national sponsorships, industry events and marketing asset delivery in collaboration with internal teams and external stakeholders
• Assisting with monthly partnership invoicing, aggregator fees and financial reconciliations
• Preparing and distributing weekly and monthly commission reports to aggregators
• Working with the data team to help maintain accurate and up to date channel reporting
• Supporting aggregator onboarding activities and ongoing partner administration
• Maintaining database hygiene, including regular data washes and system updates
• Providing day to day operational and reporting support to the Partnerships and National Sales teams
• Assisting with training and support across tools such as Salesforce, Tableau, Excel and Confluence
• Updating Broker channel Confluence pages and training documentation as required
• Sharing relevant industry, association and aggregator updates with the Broker channel
• Supporting channel projects and ad hoc initiatives as needed

What You'll Need to Succeed

• Excellent communication and relationship building skills across multiple departments, company levels and stakeholders.
• Analytical and self-starter mentality with ability to work in a fast paced ever changing environment
• Energetic, diligent, passionate, and tenacious team player
• Excellent time management and creative problem solving
• Tableau, Salesforce, Qualtrics, Concur and high level of excel knowledge.

What We Offer

As a busy grow getter, our benefits are here to help you be unstoppable in your mission. Whether it's a lofty career goal, investing in your family, saving the planet or simply feeling fulfilled:

• Growth: There's something for everyone including learning days, a learning allowance, leadership programs, CliftonStrengths workshops, digital learning, and biannual companywide learning weeks.
• Wellbeing: Think fitness initiatives, seasonal programs (including flu shots, massages, skin checks, wellness classes), additional "Me Days" and access to holistic EAP coaching.
• Lifestyle: Find your fit with flexible working options, top notch office facilities and diverse remote/ travel work options. You can also purchase additional leave and take up to 18 weeks paid parental leave.
• Impact: Join a business that cares and is recertified as carbon neutral. And you can tap into volunteer days, our partnership with Kiva and join a range of employee resource groups.

Why Prospa?

We're proud to be a certified Great Place to Work and recognised as a Best Workplace for Women, Best Workplace in Technology, and Best Workplace in Australia. We embrace diversity in people and ideas, fostering a collaborative, inclusive, and respectful environment where we celebrate who you naturally are.

Don't just take our word for it, check out Prospa’s culture code to see it for yourself.

Key skills/competency

• Partnership Management
• Broker Relations
• Sales Support
• Financial Reconciliation
• Data Reporting
• Salesforce
• Tableau
• Excel
• Stakeholder Engagement
• Operational Coordination