Chief Operating Officer
Prosana · European Economic Area
- Hybrid
- Full-time
- $200,000 / year
- European Economic Area
Job highlights
- Second-in-command COO role, shaping operational infrastructure.
- Lead multi-million dollar e-commerce growth initiatives.
- Global remote work with top industry leaders.
- Drive company toward $2.5M/month revenue goal.
- Implement systems, bridge execution gaps.
About the role
Chief Operating Officer
Picture a company where strategy meets execution at every level: a 70-person remote powerhouse that has already proven it can scale and coach brands effortlessly. You won’t just manage operations; you’ll sit next to the current leadership as a "been-there-done-that" strategist to create a better and more efficient structure. Every metric and every department will align under your senior mentorship, transforming complexity into the clarity needed to dominate new markets & work with even more brands.
What’s In It For You
- You will be the second-in-command, serving as the right hand to the founders, with the autonomy to shape the company’s entire operational infrastructure.
- Join a multi-million dollar e-commerce ecosystem that provides an unparalleled experience and professional proximity to top-tier industry leaders.
- This isn't a "maintenance" role. As the company expands, your influence, responsibility, and professional standing will grow in tandem with the brand’s global footprint.
- Work from anywhere in the world while collaborating with a global team.
What You’re Getting Into
- Oversee the entire organization to ensure every department head and team member is hitting their KPIs and delivering optimal performance.
- Build and document a company-wide organizational chart and department-specific training areas to eliminate execution gaps.
- Implement consistent management systems across marketing and content departments to stabilize lead flow and ensure long-term consistency.
- Review daily and weekly statistics to ensure the team is focused on high-impact tasks that drive the company toward its $2.5M/month goal.
- Work alongside the current COO to transfer senior-level expertise, elevating the entire leadership team's operational maturity.
- Identify and bridge gaps where execution breaks under pressure, ensuring the business remains lean and profitable as it expands into the US.
Who You Are
- You have 7+ years of experience and a proven track record as a COO or high-level Operations Director, ideally within the coaching/consulting or e-commerce space.
- You can lead, mentor, and earn respect from a high-energy team without stifling their culture.
- You are proficient in using software, such as Airtable, Notion, Zapier, frame.io and/or Vidalytics.
- You make decisions using performance metrics and KPIs rather than gut instinct.
- You create processes from scratch and ensure nothing falls through the cracks.
- You’re comfortable enforcing deadlines and holding team members accountable.
Key skills/competency
- Chief Operating Officer
- Operations Management
- Strategic Planning
- Performance Metrics
- KPI Development
- Process Improvement
- Team Leadership
- E-commerce Operations
- Organizational Development
- Change Management
Skills & topics
- Chief Operating Officer
- COO
- Operations Director
- E-commerce
- Remote
- Strategy
- Leadership
- Performance Metrics
- KPIs
- Process Improvement
- Airtable
- Notion
- Zapier
How to get hired
- Tailor your resume: Highlight COO experience, strategic planning, and e-commerce achievements.
- Showcase software proficiency: Emphasize experience with Airtable, Notion, Zapier, etc.
- Demonstrate leadership: Provide examples of mentoring teams and driving performance.
- Quantify achievements: Use metrics and KPIs to show impact on revenue and efficiency.
- Express strategic vision: Articulate how you'd improve operations and market expansion.
Technical preparation
Master operational software: Airtable, Notion, Zapier.,Develop a framework for KPI tracking.,Document organizational structures effectively.,Analyze sales and lead flow data.
Behavioral questions
How do you lead without stifling culture?,Describe a time you built process from scratch.,How do you hold teams accountable?,Share your experience with data-driven decisions.
Frequently asked questions
- What is the primary goal of the Chief Operating Officer at Prosana?
- The primary goal of the Chief Operating Officer at Prosana is to oversee the entire organization, ensuring all departments and team members meet their KPIs and deliver optimal performance. This includes building and documenting organizational structures, implementing consistent management systems, and identifying and bridging execution gaps to support the company's growth toward its $2.5M/month goal.
- What kind of experience is Prosana looking for in a Chief Operating Officer?
- Prosana is seeking candidates with over 7 years of experience and a proven track record as a COO or high-level Operations Director. Ideally, candidates will have experience in the coaching, consulting, or e-commerce sectors, with a strong ability to lead, mentor, and make data-driven decisions using performance metrics and KPIs.
- What software tools are essential for this Chief Operating Officer role at Prosana?
- Proficiency in software such as Airtable, Notion, Zapier, frame.io, and/or Vidalytics is essential for this Chief Operating Officer role at Prosana. These tools are utilized to manage operations, improve efficiency, and ensure smooth execution across various departments.
- How does Prosana support professional growth for its Chief Operating Officer?
- Prosana offers significant professional growth opportunities for its Chief Operating Officer. As the second-in-command, you will have autonomy to shape the operational infrastructure, work closely with founders, gain proximity to top industry leaders, and see your influence, responsibility, and standing grow with the company's global expansion.
- Is this a remote position, and what is the team culture like at Prosana?
- Yes, this is a fully remote position, allowing you to work from anywhere in the world. Prosana values a high-energy team culture and seeks a COO who can lead, mentor, and earn respect without stifling this dynamic environment.
- What are the key performance indicators (KPIs) for the Chief Operating Officer at Prosana?
- Key performance indicators for the Chief Operating Officer at Prosana revolve around ensuring department heads and team members hit their KPIs, stabilizing lead flow, and driving the company towards its $2.5M/month revenue goal. Decision-making is expected to be data-driven, relying heavily on performance metrics.
- How does Prosana handle business expansion, and what is the COO's role in it?
- Prosana is actively expanding into the US market. The Chief Operating Officer plays a crucial role in this expansion by identifying and bridging execution gaps that may arise under pressure, ensuring the business remains lean and profitable, and aligning departmental performance with strategic growth objectives.