IT Systems Analyst

Job Summary

As an IT Systems Analyst at Progressive, you will play a pivotal role in expanding the Commercial Lines Business Owner Policy (BOP) footprint. You will contribute to developing and maintaining key features, collaborating with various teams to transform business requests into clear functional and technical requirements. Your influence will extend to shaping the delivery approach for new systems and enhancements.

Key Responsibilities

• Translate business requests into functional and technical requirements for the Commercial Lines BOP team.
• Influence the delivery approach for new systems and system enhancements.
• Create moderately complex artifacts, including documentation, data flow diagrams, and context diagrams.
• Support the design, development, and implementation of new systems and enhancements.
• Identify, investigate, and resolve business and technical challenges within system designs.

Qualifications

Must-have Qualifications:

• Bachelor's Degree or higher in Information Technology, Computer Science, Management Information Systems (MIS), Math, Information Systems, or a related discipline, along with a minimum of four years of experience designing, developing, programming, and/or supporting IT Systems and applications.
• Alternatively, a minimum of six years of related work experience designing, developing, programming, and/or supporting IT Systems and applications may be accepted in lieu of a Bachelor's degree.

Preferred Skills:

• Experience gathering IT requirements for policy lifecycle (Quoting/Servicing a policy), billing, and/or payments.
• Proficiency in Azure Dev Ops (AzDO) and experience working in an Agile/Scrum team environment.
• Ability to collaborate effectively with developers on technical features.
• Experience presenting and working with Senior IT Leaders, Business Partners, other Platforms, and vendors.
• Experience with relational databases, specifically SQL Server Management Studio (SSMS).
• Knowledge of API development or delivery, enterprise security standards, Splunk, and/or AppDynamics.

Compensation and Benefits

This role offers an annual compensation range of $107,550-$131,200, dependent on position level and experience. Employees are also eligible for a Gainshare annual cash incentive payment of up to 30% of eligible earnings, based on company performance.

Progressive provides a comprehensive benefits package including:

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision coverage, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance
• Onsite gym & healthcare at large locations

Work Environment

This is a remote position open to US-based work only. Progressive has been recognized as a 2025 Top Workplace for Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Important Information for Applicants

Applicants must be authorized to work for any employer in the U.S. without the need for current or future sponsorship for employment. Progressive does not hire candidates requiring sponsorship for this role (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN statuses).

Progressive is an Equal Opportunity Employer. For information on protecting yourself from job scams, please visit progressive.com/careers/how-we-hire/faq/job-scams/.

Key skills/competency

• Systems Analysis
• Requirements Gathering
• Technical Documentation
• Agile Scrum
• Azure DevOps
• SQL Server
• API Development
• Data Flow Diagrams
• Business Analysis
• Problem Solving