Software Engineer , Senior I - AI
Progress Software · Bengaluru, Karnataka, India
- On site
- Full-time
- $120,000 / year
- Bengaluru, Karnataka, India
Job highlights
- Support non-engineering teams with AI agents.
- Design, develop, and deploy AI solutions.
- Provide technical guidance and training.
- Collaborate with stakeholders on AI projects.
- Drive digital transformation with AI.
About the role
About Progress Software
We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease.
About the Role
We are seeking a skilled and collaborative AI Engineering Specialist to join our AI Operations team. This role is designed for an engineer who thrives on supporting internal non-engineering teams—such as HR, Finance, Legal, Marketing—in leveraging AI agents to optimize processes, boost efficiency, and drive digital transformation within our organization.
Key Responsibilities
- Partner closely with internal non-engineering teams to understand operational workflows, pain points, and improvement opportunities.
- Design, develop, and deploy AI agents tailored to specific operational use cases, ensuring solutions are user-friendly and effectively address team needs.
- Provide technical guidance and training to non-engineering staff on the use and capabilities of AI agents.
- Collaborate with stakeholders to gather feedback, iterate on solutions, and measure impact on operational efficiency.
- Document processes, best practices, and troubleshooting guides to support ongoing adoption and maintenance of AI-driven solutions.
- Stay current with advances in AI and automation, proactively identifying new opportunities to enhance internal operations.
Qualifications
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
- 2+ years experience in AI engineering, machine learning, or automation projects.
- Proven ability to translate business requirements into technical solutions.
- Strong communication skills, with the ability to explain complex concepts to non-technical audiences.
- Experience with popular automation frameworks and tools (e.g., Microsoft Copilot Studio, Zapier, Power Automate, Python, RPA platforms).
- Demonstrated success in cross-functional collaboration.
- Experience with process mapping and workflow analysis is a plus.
Desired Attributes
- Problem-solving mindset and a passion for operational excellence.
- Empathy for non-technical users and a commitment to delivering practical solutions.
- Proactive, adaptable, and eager to learn new technologies.
- Ability to manage multiple projects and priorities in a fast-paced environment.
Compensation and Benefits
If this sounds like you and fits your experience and career goals, we’d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:
- Competitive remuneration package
- Employee Stock Purchase Plan Enrolment
- 30 days of earned leave
- An extra day off for your birthday
- Various other leaves like marriage leave, casual leave, maternity, and paternity leave
- Premium Group Medical Insurance for employees and five dependents, personal accident insurance coverage, life insurance coverage
- Professional development reimbursement
- Interest subsidy on loans - either vehicle or personal loans
- Health club reimbursement
Key skills/competency
- AI Engineering
- AI Operations
- AI Agents
- Automation
- Machine Learning
- Python
- Microsoft Copilot Studio
- Process Optimization
- Cross-functional Collaboration
- Technical Training
Skills & topics
- AI Engineering
- AI Operations
- AI Agents
- Automation
- Machine Learning
- Python
- Microsoft Copilot Studio
- Process Optimization
- Cross-functional Collaboration
- Technical Training
- Software Engineer
- Senior Software Engineer
How to get hired
- Tailor your resume: Highlight AI engineering, automation, and cross-functional collaboration experience. Quantify achievements using metrics.
- Craft a compelling cover letter: Showcase understanding of Progress Software's mission and how your AI skills benefit non-technical teams.
- Prepare for technical questions: Review AI agent development, automation tools (Copilot Studio, Python), and problem-solving approaches.
- Demonstrate soft skills: Be ready to discuss how you explain complex AI concepts to non-technical audiences and collaborate effectively.
- Research the company: Understand Progress Software's products and how AI is integrated into their offerings.
Technical preparation
Master AI agent development tools.,Practice Python for automation tasks.,Understand workflow analysis principles.,Prepare to explain AI to non-experts.
Behavioral questions
Describe a time you supported non-technical users.,How do you translate business needs to tech?,Share an example of cross-functional collaboration.,How do you stay updated on AI advancements?
Frequently asked questions
- What is the primary focus of the AI Engineering Specialist role at Progress Software?
- The primary focus is to support internal non-engineering teams at Progress Software by leveraging AI agents to optimize operational workflows, enhance efficiency, and drive digital transformation.
- What are the key technical skills required for this Senior AI Engineering Specialist position?
- Key technical skills include experience with AI engineering, machine learning, automation frameworks like Microsoft Copilot Studio, Zapier, Power Automate, and proficiency in Python.
- Does Progress Software offer remote work for the AI Engineering Specialist role?
- The job description does not explicitly state the work arrangement. However, based on the emphasis on cross-functional collaboration and supporting internal teams, it is likely an on-site or hybrid role. It's best to confirm this during the application process.
- What kind of educational background is preferred for the AI Engineering Specialist at Progress Software?
- A Bachelor’s or Master’s degree in Computer Science, Engineering, or a closely related field is preferred for this AI Engineering Specialist position.
- How does Progress Software support professional development for its employees?
- Progress Software supports professional development through a professional development reimbursement program and by fostering a culture where employees can learn from and collaborate with experienced colleagues.
- What is the expected experience level for the Senior AI Engineering Specialist role?
- The role requires at least 2 years of experience in AI engineering, machine learning, or automation projects, with a Bachelor's or Master's degree in a relevant field.
- How can I highlight my suitability for the Senior AI Engineering Specialist role at Progress Software in my application?
- Emphasize your experience in translating business needs into technical AI solutions, your ability to train non-technical users, and your track record of successful cross-functional collaboration. Highlight any experience with process mapping and workflow analysis.