APS2 Administration Officer

About the Role

The APS2 Administration Officer (Production Support Officer) provides efficient and accurate support in administrative and back-office operations. The role focuses on processing, storing, and managing documents and records correctly.

Key Responsibilities

• Scan forms and supporting documents with basic quality checks.
• Manually separate documents and manage unsolvable items.
• Handle secure destruction of records when required.
• Resolve exceptions with incorrectly processed items.
• Perform re-scanning, quality assurance, and administrative tasks including data verification and document enhancement.
• Sort and distribute internal mail and other duties as needed.

Capabilities

Core capabilities include agility, flexibility, discretion, personal accountability, resilience, and responsiveness.

Technical Capabilities

• Proficiency in Microsoft applications, web-based systems, and communication technologies.
• Strong records management and attention to detail.

Qualifications & Certifications

No mandatory certifications; desirable completion of e-learning modules in administrative or document management practices.

What We Offer

Comprehensive on-the-job training, a supportive work environment, and opportunities to develop technical and administrative skills.

Who We Are

At PERSOL, we connect people to meaningful work and growth. With decades of experience and a future-focused mindset, we offer fresh opportunities, trusted guidance, and a people-first approach. We are committed to a safe, inclusive, and respectful workplace. Follow us on LinkedIn or visit persolaustralia.com for updates.

Key skills/competency

• Administration
• Back-office
• Records Management
• Quality Assurance
• Scanning
• Data Verification
• Document Management
• Microsoft Office
• Attention to Detail
• Adaptability