12 days ago

Consultant - Microsoft Dynamics 365 Customer Engagement

Prodware

On Site
Full Time
€75,000
Düsseldorf, North Rhine-Westphalia, Germany

Job Overview

Job TitleConsultant - Microsoft Dynamics 365 Customer Engagement
Job TypeFull Time
CategoryCommerce
Experience5 Years
DegreeMaster
Offered Salary€75,000
LocationDüsseldorf, North Rhine-Westphalia, Germany

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Job Description

About Prodware

Let's build your future together!

Prodware offers innovative and future-oriented best-in-class solutions based on Microsoft technologies. We are one of the largest European Microsoft Partners and have over 30 years of experience in implementing Microsoft Dynamics software in the areas of ERP, CRM, and innovative Data & Analytics solutions.

Shape the world of tomorrow with us as a

Consultant - Microsoft Dynamics 365 Customer Engagement

We are looking for you to join one of our teams in Germany or Austria as soon as possible.

Your Responsibilities:

  • You advise our customers on all CRM functionalities and ensure the successful implementation of Microsoft CRM in customer projects.
  • You independently conduct analysis and design workshops and evaluate customer requirements.
  • You perform effort estimations for customer projects after creating and evaluating a underlying specification document.
  • You take on autonomous project management in medium and large customer projects.
  • You support our presales activities.
  • Identifying and creating change requests is also part of your tasks, as is customizing Dynamics CRM.

What You Bring:

  • You already have professional experience in the IT or consulting environment.
  • You possess product knowledge in CRM software such as SAP CRM, Salesforce, Update CRM, Sugar CRM, preferably knowledge in Microsoft Dynamics CRM.
  • You have very good German and English language skills.
  • You communicate openly and clearly.
  • Customer-oriented thinking and acting are natural for you.
  • An understanding approach and conflict resolution skills distinguish you.
  • You have the ability to identify and solve problems.
  • You are flexible and bring a certain degree of willingness to travel.

Your Benefits with Us:

  • With us, you will find a future-proof and innovative work environment.
  • We live flat hierarchies, a collegiate work atmosphere, and respectful interaction on a first-name basis.
  • Passion, courage, and mutual trust are our core values.
  • Flexible working hours are a matter of course for us.
  • With us, you can work independently and take on responsibility.
  • You are given extensive development perspectives in an international environment.
  • Naturally, we offer you an attractive salary package as well as numerous other benefits (e.g., 30 days of vacation, paid time off on Christmas Eve and New Year's Eve, company pension scheme, company health management, JobRad, company events, employee discounts, fringe benefits, etc.).

Do you want to become part of our team and lead companies into the digital future with us? Then we look forward to receiving your meaningful application documents.

You can find our data protection information for applicants here.

Want to learn more about us? Follow us on Facebook, LinkedIn, Twitter, and YouTube.

We look forward to meeting you!

Key skills/competency

  • Microsoft Dynamics 365
  • CRM Software
  • Customer Engagement
  • Consulting
  • Project Management
  • Presales
  • Customizing
  • Requirements Analysis
  • Workshop Facilitation
  • German Language

Tags:

Consultant
Microsoft Dynamics 365
Customer Engagement
CRM
Project Management
Presales
Customizing
Client Advisory
Workshop Facilitation
Requirements Analysis
Solution Design
Problem Solving
Change Management
ERP
Data & Analytics
SAP CRM
Salesforce
Update CRM
Sugar CRM

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How to Get Hired at Prodware

  • Research Prodware's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
  • Tailor your resume: Highlight extensive experience with Microsoft Dynamics 365 Customer Engagement and CRM software.
  • Showcase consulting expertise: Emphasize client advisory, workshop facilitation, and project leadership abilities.
  • Demonstrate language proficiency: Ensure excellent German and English skills for client interaction.
  • Prepare for travel discussions: Be ready to discuss your flexibility and willingness to travel across Germany and Austria.

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