IT Digital Innovation Manager and Software Developer

IT Digital Innovation Manager and Software Developer at Procter & Gamble

Information Technology at Procter & Gamble is where business, innovation and technology integrate to build a competitive advantage for P&G. Our mission is clear -- we deliver IT to help P&G win with the over 5 billion consumers we serve worldwide. Our IT professionals are diverse business leaders who apply IT expertise to deliver innovative, tech-focused business models and capabilities for our 65 iconic, trusted brands.

From Day 1, you’ll be trusted to dive right in, take the lead, use your initiative, and build billion-dollar brands that help make everyday activities easier and make the world a better place! Our company offers purposeful work that will take your career places you never envisioned, in creative workspaces where innovation thrives and where your technical expertise is recognized and rewarded.

The Opportunity

The IT Digital Innovation Manager and Software Developer will play a critical role in supporting and optimizing digital solutions and databases for the Professional Oral Health (POH) and Direct-to-Consumer (DTC) Operations. This position involves daily operational support, project collaboration, and strategic partnership across various teams to ensure the seamless functioning of digital platforms. The ideal candidate will be proactive in addressing issues, driving improvements, and ensuring a robust disaster recovery plan for local applications. This role requires a dynamic individual who is passionate about technology and its impact on business operations. If you are a motivated self-starter with a strong technical background and the ability to work collaboratively, we encourage you to apply.

Position Responsibilities

• Daily Support: Provide ongoing support for various digital solutions and databases related to POH/DTC. Troubleshoot and resolve issues promptly to minimize disruptions, collaborating with teams to identify areas for improvement and prevent system outages.
• Key User for Local Apps: Serve as the primary point of contact for site-specific applications supporting POH/DTC, ensuring users have the necessary resources and training to maximize the functionality of these tools.
• Project Support: Actively participate in projects aimed at enhancing digital capabilities, working closely with stakeholders to ensure successful implementation and alignment with business goals.
• Enable Value Creation: Identify opportunities for leveraging digital solutions to create value within the organization, including process improvements and innovative solutions.
• Cross-Functional Partnership: Collaborate with cross-functional teams to facilitate best-in-class operations for POH/DTC, fostering a culture of continuous improvement and operational excellence.
• Disaster Recovery Plan: Own and support the disaster recovery plan for site-local applications, ensuring that protocols are in place to protect data and maintain operational continuity in the event of an outage.
• Server Management: Perform routine server administration tasks, including server reboots and maintenance, to ensure optimal performance and availability of digital solutions.

Job Qualifications

• Required:
  • Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • 2+ years professional work experience in a technical support or digital solutions role.
  • Strong knowledge of programming languages such as Python, C#, or Java.
  • Extensive SQL experience for database management including writing complex queries, stored procedures, and performance optimization.
  • Familiarity with data visualization tools, like Power BI, with the ability to leverage data insights to drive decision-making and process improvements.
  • Experience with web development and scripting (e.g., JavaScript, HTML/CSS).
  • Understanding of server management and maintenance, with hands-on experience performing reboots and troubleshooting.
  • Excellent verbal and written communication skills.
  • Ability to thrive in a fast-paced environment and adapt to changing priorities and technologies.
  • Must be able to work onsite 5 days per week in Iowa City.
• Preferred:
  • Exposure to VB.NET
  • Experience with development tools/IDEs such as Eclipse and Visual Studio.
  • Prior experience working in IT warehousing environment.

Key skills/competency

• Digital Solutions
• Database Management
• SQL Programming
• Python/C#/Java
• Data Visualization (Power BI)
• Web Development (JavaScript, HTML/CSS)
• Server Administration
• Disaster Recovery Planning
• Technical Support
• Cross-functional Collaboration