10 hours ago
Remote Customer Service Specialist - Hotel Bookings
Prism Data Consulting
Hybrid
Full Time
$60,000
Hybrid
Job Overview
Job TitleRemote Customer Service Specialist - Hotel Bookings
Job TypeFull Time
Offered Salary$60,000
LocationHybrid
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Job Description
About Prism Data Consulting
Prism Data Consulting's mission is to help data professionals see opportunities from every angle to find their best fit. We are not a staffing firm or agency. Prism does not hire for these roles—we analyze and verify them from employers seeking data expertise.
Employer Industry: Travel and Hospitality
Why Consider This Opportunity
- Salary up to $60,000 a year
- Flexible, remote work environment with scheduling options
- Access to exclusive hotel deals and travel planning tools
- Supportive team culture with opportunities for growth
- Performance-based incentives and travel perks
- Travel training and professional development resources
What To Expect: Job Responsibilities
- Assist clients with booking hotel accommodations that meet their needs, budget, and travel goals
- Provide professional and timely support via email, phone, and messaging platforms
- Offer personalized hotel recommendations using available tools and client preferences
- Confirm booking details and ensure accuracy of client itineraries
- Handle changes, cancellations, and special requests efficiently
What Is Required: Qualifications
- Previous experience in customer service, hospitality, or travel booking
- Strong written and verbal communication skills
- Detail-oriented with the ability to manage multiple bookings at once
- Comfortable working remotely using digital communication and booking platforms
- Must be 18 years or older with access to a computer and stable internet connection
How To Stand Out: Preferred Qualifications
- Friendly, proactive, and solution-focused mindset
- Passion for travel and helping others plan great experiences
Key skills/competency
- Customer Service
- Hotel Booking
- Travel Planning
- Client Support
- Remote Work
- Communication Skills
- Attention to Detail
- Problem Solving
- Hospitality Industry
- Digital Platforms
How to Get Hired at Prism Data Consulting
- Research Prism Data Consulting's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume: Customize your resume to highlight customer service, hospitality, and remote work experience relevant to hotel bookings.
- Showcase communication skills: Prepare to demonstrate strong written and verbal communication through your application and interview responses.
- Emphasize remote readiness: Highlight your experience with digital communication tools and ability to thrive in a remote work environment.
- Prepare for behavioral questions: Be ready to share examples of problem-solving, client satisfaction, and managing multiple tasks efficiently.
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