9 days ago

Hospitality Customer Service - Hotel Reservations

Prism Data Consulting

Hybrid
Full Time
$65,000
Hybrid

Job Overview

Job TitleHospitality Customer Service - Hotel Reservations
Job TypeFull Time
CategoryCommerce
Experience5 Years
DegreeMaster
Offered Salary$65,000
LocationHybrid

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Job Description

Hospitality Customer Service - Hotel Reservations

Prism Data Consulting's mission is to help data professionals see opportunities from every angle to find their best fit. We are not a staffing firm or agency. Prism does not hire for these roles—we analyze and verify them from employers seeking data expertise.

Employer Industry: Hospitality

Why Consider This Job Opportunity

  • Salary up to $65,000 a year
  • Flexible remote schedule allowing for work-life balance
  • Comprehensive training and access to travel booking systems
  • Supportive team environment that fosters collaboration
  • Income-earning possibilities based on performance
  • Travel discounts and hospitality perks for employees

What To Expect (Job Responsibilities)

  • Assist clients with hotel reservations, hospitality services, and travel planning
  • Provide accurate details on hotel amenities, pricing, and availability
  • Manage and update booking details and guest profiles
  • Communicate promptly and professionally via phone, email, and online platforms

What Is Required (Qualifications)

  • Strong customer service and hospitality communication skills
  • Professional, detail-oriented, and self-motivated
  • Basic computer proficiency and reliable internet connection
  • Experience in hotel reservations, hospitality service, or guest relations is a plus

How To Stand Out (Preferred Qualifications)

  • Previous experience in hotel reservations or guest relations

Key skills/competency

  • Customer Service
  • Hospitality
  • Hotel Reservations
  • Travel Planning
  • Communication Skills
  • Detail-Oriented
  • Self-Motivated
  • Booking Systems
  • Guest Relations
  • Remote Work

Tags:

Hospitality Customer Service
Customer Service
Hotel Reservations
Travel Planning
Guest Relations
Booking Management
Communication
Problem Solving
Client Support
Data Entry
Detail Orientation
CRM
Booking Software
Microsoft Office
Email
Online Platforms
Communication Tools
Reservation Systems
Database Management
VoIP

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How to Get Hired at Prism Data Consulting

  • Research Prism Data Consulting's mission: Understand their role in connecting talent with top-tier employers committed to privacy and equal opportunity.
  • Tailor your resume strategically: Highlight customer service, hospitality, and hotel reservation experience, quantifying achievements in guest satisfaction and efficiency.
  • Showcase remote work readiness: Emphasize your self-motivation, strong organizational skills, and proficiency with essential computer and communication tools for remote success.
  • Prepare for hospitality-specific scenarios: Practice responding to questions about handling difficult guests, resolving booking issues, and maintaining professionalism in client interactions.
  • Demonstrate meticulous attention to detail: Provide examples of how you ensure accuracy in booking information and manage complex client requests effectively.

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