Retail Sales Consultant
Prime Communications
Job Overview
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Job Description
Overview
As AT&T's largest authorized wireless retailer in the United States with nearly 2,000 stores nationwide, Prime Communications is seeking a dedicated Retail Sales Consultant. In this role, you will act as a brand ambassador, engaging with a vast customer base to demonstrate AT&T's diverse products, services, and entertainment options. Your goal will be to provide personalized and valuable wireless, entertainment, and connectivity solutions that align with customers' evolving lifestyles within a dynamic retail sales environment.
Compensation & Benefits
Prime Communications values its team, offering competitive compensation packages. Full-time Retail Sales Consultants can expect a minimum base salary of $31,200 annually, with the potential to earn an average of $45,000 or more in total compensation during their first year by successfully meeting or exceeding sales goals. Commission is structured based on outlined sales objectives for your specific market.
You will also be eligible for comprehensive benefits, including:
- New Hire Ramp Up Bonus payments for the initial three months
- Extensive training and clear opportunities for career growth
- A supportive team-oriented work environment
- Medical, Dental, and Vision insurance
- Paid Time Off (PTO)
- 401k retirement plan
- "Prime Scholars" - an Education Benefit offering tuition discounts
Perks
Beyond compensation and benefits, Prime Communications provides exciting perks, such as:
- Access to the latest devices and discounts on wireless service plans
- Opportunity to gain first-hand expertise with cutting-edge technology to share with customers
- Discounts on accessories and additional AT&T products and services, ensuring you always have access to the newest gadgets
Career Growth
Dedication is a strong indicator of success within Prime Communications. The company boasts a clear upward mobility path; many Store Managers began as Retail Sales Consultants, and District Managers often started as Store Managers. Join this community to forge your own successful sales career path.
Key Responsibilities
- Deliver extraordinary customer service by understanding and compassionately addressing customer needs.
- Build value for customers by offering tailored and thoughtful solutions for individuals, families, or businesses.
- Represent Prime Communications and the AT&T brand with the highest level of professionalism and courtesy.
- Support store leaders with daily operations and duties.
- Collaborate effectively with fellow Retail Sales Consultants to foster a team-oriented approach to sales and customer service.
- Achieve established sales benchmarks and milestones, leading to potential bonus payments.
- Excel in selling AT&T's full range of products and services, including entertainment, as a comprehensive lifestyle solution.
- Work alongside wireless leaders to distinguish yourself, serve the community, and succeed within the local market.
Key skills/competency
- Sales Acumen
- Customer Service
- Communication Skills
- Product Knowledge (AT&T)
- Relationship Building
- Problem Solving
- Retail Operations
- Goal-Oriented
- Wireless Technology
- Team Collaboration
How to Get Hired at Prime Communications
- Research Prime Communications' culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor to understand their focus on customer service and career growth.
- Tailor your resume: Customize your application to highlight relevant retail sales experience, customer service achievements, and any experience with telecommunications or technology products, aligning with Prime Communications' needs.
- Highlight sales achievements: Quantify past sales successes and customer satisfaction metrics on your resume and during interviews to demonstrate your ability to meet or exceed sales benchmarks at Prime Communications.
- Prepare for a dynamic interview: Be ready to discuss how you handle challenging customer scenarios, your approach to understanding customer needs, and how you would upsell or cross-sell AT&T products and services effectively for Prime Communications.
- Demonstrate customer-centricity: Show genuine enthusiasm for helping customers find the best solutions. Articulate how you would provide extraordinary service and build lasting value for Prime Communications' clientele.
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