Revenue Enablement Specialist

About Presence

Presence is the leading provider of teletherapy solutions for children with diverse needs. Through our award-winning technology, Presence connects speech-language pathologists, school psychologists, occupational therapists, and mental health specialists to school districts nationwide. Our growing network of 2,000+ clinicians has delivered over 7 million teletherapy sessions to K-12 students. Presence is backed by Spectrum Equity, TPG’s Rise Fund and Bain Capital Double Impact.

We are a remote-first, distributed workforce of 200+ corporate employees, headquartered in New York. We place a high value on schedule coordination and cross-functional communication to stay connected with each other when working in different places. Leadership roles at Presence require travel to create opportunities to engage in-person with our school partners, our clinicians, and each other.

What will you do as a Revenue Enablement Specialist at Presence?

Presence is seeking a highly organized, motivated, and collaborative Revenue Enablement Specialist to support the performance, productivity, and growth of our Revenue Go-to-Market (GTM) teams. This role is perfect for someone who is passionate about empowering sales and customer-facing teams through impactful training, content, tools, and process optimization.

As a Revenue Enablement Specialist, you’ll help ensure team members are equipped with the knowledge, resources, and systems they need to succeed. From supporting onboarding and sales trainings to managing content libraries and helping reps get the most from their tools, you’ll play a vital part in driving scalable, data-informed growth. This is a cross-functional role that will work closely with Revenue Operations, Sales, Customer Success, and Marketing.

Primary Responsibilities

• Onboarding & Training: Support the design and delivery of engaging, high-impact training programs for both new hires and experienced team members across the revenue organization. Maintain and continuously improve training materials, LMS modules, and structured learning paths to ensure consistency and relevance. Provide ongoing enablement through live sessions, process documentation, monthly newsletters, and more—equipping teams with the knowledge and resources needed to drive performance and stay aligned throughout the sales cycle/customer lifecycle.
• Content Management & Creation: Curate, organize, and maintain centralized enablement content repositories to ensure the revenue team has easy access to the most up-to-date collateral. Proactively develop internal-facing assets to support both Sales and Customer Success teams, including SOPs, training decks, process explainers, and onboarding materials aligned to new initiatives. Partner with Marketing to create and update customer-facing sales materials like pitch decks, one-pagers, and case studies.
• Sales Tech Enablement: Provide support and guidance on the use of sales tools such as Salesforce, Outreach, GovSpend, and Calendly. Help troubleshoot issues and promote adoption and best practices.
• Process Documentation & Optimization: Document enablement programs, sales workflows, and process changes. Identify bottlenecks in daily workflows and suggest scalable improvements.
• Performance Monitoring: Help track enablement program impact by gathering feedback, analyzing rep performance data, and generating insights to iterate and improve future initiatives.
• Cross-Team Collaboration: Work closely with stakeholders across Sales, Customer Success, Marketing, Product, and RevOps to align strategies, gather feedback, and ensure consistency across enablement efforts.
• Rep Support: Build trusted relationships with reps to understand their challenges and provide ongoing, tailored support and coaching materials.

What we’re looking for?

• 2-4+ years in sales enablement, revenue operations, sales support, or a related role, preferably within a fast-paced or high-growth environment.
• Communication Excellence: Exceptional verbal and written communication skills with the ability to create clear, engaging, and persuasive content. Comfortable leading training and presenting to cross-functional audiences.
• Project Management: Highly organized with strong time management skills; capable of juggling multiple priorities and meeting deadlines with minimal oversight.
• Technical Proficiency: Skilled in Google Workspace (Slides, Docs, Sheets). Experience with design tools such as Canva, Adobe Creative Suite, or e-learning platforms like Articulate 360 is a strong plus/preferred.
• Sales Tools Knowledge: Familiarity with CRM and sales engagement platforms, such as Salesforce and Outreach (or comparable tools), is preferred.
• Learning Mindset: Deep interest in enabling others and improving how teams learn, communicate, and perform. Constantly seeking opportunities to improve content, processes, and delivery.
• Adaptability: Eager to learn and grow in a dynamic, evolving environment where priorities can shift quickly.
• Team-Oriented: Collaborative, proactive, and energized by cross-functional work. Brings curiosity and openness when partnering with different departments.
• Education: Bachelor’s degree in Business, Communications, Education, or a related field—or equivalent relevant experience.

Benefits We Offer

• Comprehensive Medical Coverage includes Dental and Vision
• Flexible PTO
• 11 Company Paid Holidays
• Benefits Package: including 401K savings plan and access to an Employee Assistance Program.
• $500 home office stipend
• Paid Life insurance, AD&D., and disability benefits
• Paid parental and caregiving leave
• Eligibility to apply for a Professional Development Scholarship.
• Inclusive Culture: We are intentional about creating a culture that is fun and inclusive.

This role is also eligible to participate in Presence’s equity plan, subject to the terms of the applicable plans and policies.

Salary range is $85,000-100,000 per year.

Where is this position located?

This position is remote and may require 10% travel. Presence is headquartered in New York City, and we support remote work from other locations in the US. This role requires working standard business hours in Eastern or Central time zones (EST or CST) and all employees commit to be available on-camera for our Core Working Hours noon-5 pm EST M-F.

Key skills/competency

• Revenue Enablement
• Sales Training
• Content Management
• CRM (Salesforce)
• Sales Engagement Platforms (Outreach)
• Process Optimization
• Project Management
• Cross-functional Collaboration
• Performance Monitoring
• Google Workspace