Premium Hospitality & Service Internship
Premier Lacrosse League · El Segundo, CA
- On site
- Internship
- El Segundo, CA
Job highlights
- Support premium account management and client experiences.
- Assist with client communication and event logistics.
- Gain experience in live event operations.
- Learn about sports business and client relationships.
- Work with a professional sports league.
About the role
About the Premier Lacrosse League
The Premier Lacrosse League (PLL) is a professional lacrosse league in North America, composed of 8 teams rostered with the best players in the world. Co-founded by lacrosse superstar Paul Rabil and his brother, serial entrepreneur and investor, Mike Rabil, the Premier Lacrosse League is backed by an investment group composed of Joe Tsai Sports, The Raine Group, Creative Artists Agency (CAA), and other top investors in sports and media. The PLL is distributed through an exclusive media rights agreement with ABC, ESPN, ESPN2, and ESPN+. For more information, visit www.premierlacrosseleague.com and follow on social media: Instagram (@PLL), Twitter (@PremierLacrosse), Facebook (@PremierLacrosseLeague) and YouTube (YouTube.com/PLL).Company Values
- Stay Grounded
- Think Critically
- Be Helpful
- Encourage Creativity
- Persevere Through the Noise
- Operate Like an Owner
Position Overview
The PLL and WLL are seeking a highly organized, service-oriented Premium Hospitality Intern to support premium account management and client experience efforts leading into and throughout the 2026 season. This role is centered on delivering exceptional service to premium clients. You will work closely with the Premium Sales team to manage existing accounts, support renewals, and help execute seamless, high-touch hospitality experiences across PLL and WLL event weekends. This is an ideal opportunity for someone who thrives in a fast-paced environment and wants to build a strong foundation in account management, client service, and live event operations within professional sports.WHAT YOU’LL GAIN
- Client Management Experience: Develop hands-on experience managing premium accounts and supporting renewal strategy.
- Hospitality Operations Exposure: Learn how premium experiences are executed at live sporting events.
- Mentorship: Work directly with Premium Sales leadership and experienced Account Executives.
- Business Insight: Gain exposure to contracts, ticketing operations, and high-value client relationships.
- Network Growth: Build meaningful connections across the sports industry.
Key Responsibilities
- Support premium account management and renewal efforts across PLL and WLL clients
- Assist in client communication, including pre-event outreach and experience coordination
- Prepare and distribute event details such as ticketing, hospitality access, and logistics
- Help manage ticket distribution, account setup, and CRM tracking
- Assist in contract preparation and coordination for premium seating and hospitality agreements
- Partner with internal teams to ensure seamless execution of premium experiences
- Provide on-site support during event weekends, including client check-in, issue resolution, and hospitality delivery
- Maintain accurate records of client interactions and account activity
Qualifications
- Currently enrolled in college or eligible to receive college credit
- Strong organizational skills with high attention to detail
- Excellent communication skills with a polished, professional presence
- Interest in sports business, client service, and premium experiences
- Ability to manage multiple priorities in a fast-paced environment
- Proactive, team-first mindset with a solutions-oriented approach
- Willingness to work flexible hours including nights, weekends, and event days
Compensation
College Credit We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.Key skills/competency
- Account Management
- Client Service
- Hospitality Operations
- Live Event Operations
- Sports Business
- Customer Relationship Management (CRM)
- Contract Preparation
- Teamwork
- Communication Skills
- Organizational Skills
Skills & topics
- Internship
- Hospitality
- Client Service
- Sports Management
- Event Operations
- Account Management
- Premier Lacrosse League
- Lacrosse
- Professional Sports
- Summer Internship
- College Credit
How to get hired
- Tailor your resume: Highlight relevant coursework and any experience in customer service, event planning, or sports.
- Craft a compelling cover letter: Express your passion for sports and client service, and connect your skills to the PLL's values.
- Prepare for interviews: Be ready to discuss your organizational skills and how you handle fast-paced environments.
- Showcase your proactive approach: Emphasize your team-first mindset and solutions-oriented attitude during the interview process.
Technical preparation
Familiarize yourself with CRM software basics.,Understand ticket distribution and management principles.,Review event planning and logistics checklists.,Study client communication best practices.
Behavioral questions
How do you handle multiple tasks under pressure?,Describe a time you provided excellent customer service.,How do you collaborate with a team to achieve goals?,Tell us about your problem-solving approach.
Frequently asked questions
- What is the Premier Lacrosse League (PLL)?
- The Premier Lacrosse League (PLL) is a professional men's lacrosse league in North America, founded by Paul Rabil and Mike Rabil, featuring top players and backed by prominent investors in sports and media. It is distributed through ESPN's networks.
- What will I gain from the Premium Hospitality & Service Internship?
- As a Premium Hospitality & Service Intern at the PLL, you will gain hands-on experience in client management, hospitality operations for live events, mentorship from sales leadership, insights into sports business operations, and opportunities to grow your professional network within the sports industry.
- Is this internship paid?
- This internship offers college credit. It is designed to provide valuable experience and learning opportunities in the professional sports industry.
- What are the main responsibilities of the Premium Hospitality & Service Intern?
- The intern will support premium account management and renewal efforts, assist with client communication and event logistics, manage ticket distribution and CRM tracking, help with contract preparation, and provide on-site support during event weekends for the PLL and WLL.
- What qualifications are needed for the Premium Hospitality & Service Intern role?
- Candidates must be currently enrolled in college and eligible for college credit. Key qualifications include strong organizational and communication skills, a professional presence, an interest in sports business and client service, and the ability to work flexibly, including nights and weekends.
- Can I work remotely for this internship?
- Yes, this internship is open to remote candidates, though it also has a presence in the LA or NY offices.
- What kind of environment can I expect at the PLL?
- The PLL fosters a fast-paced environment driven by company values like 'Stay Grounded', 'Think Critically', 'Be Helpful', 'Encourage Creativity', 'Persevere Through the Noise', and 'Operate Like an Owner'. It's an ideal setting for those looking to build a strong foundation in professional sports.