Product Sales Lead

@ Powder Mountain Resort

About Powder Mountain Resort

Powder is a year-round resort and real estate development project nestled throughout 12,000 acres in the Wasatch Mountains of Northern Utah. Our unique destination fuses outdoor recreation, art, and hospitality to create an environment of meaningful connection and self-discovery.

Our Culture

We are looking for Big-Hearted Champions who are passionate about outdoor recreation, art, and genuine service. Our values emphasize passion, team spirit, and an uncompromising commitment to excellence.

Position Overview: Product Sales Lead

This seasonal role (FT & PT) in Guest Services requires a polished, professional, and self-motivated individual to ensure smooth operations across front desk, ski rental, lessons, and other guest service areas during the 25/26 Winter Season.

Key Responsibilities

• Assist with daily operations in Guest Services.
• Maintain in-depth knowledge of season passes, rentals, and lesson products.
• Lead and motivate the Guest Services team to deliver exceptional service.
• Collaborate with Retail, Rentals, and Ski School departments.
• Manage guest inquiries, resolve complaints, and uphold service quality.
• Train new staff and ensure safety protocols are followed.
• Occasionally perform outdoor maintenance tasks.

Requirements and Working Conditions

Candidates must be at least 18 years old, proficient with computers and point of sale systems, and comfortable working at 9,000 ft elevation in outdoor settings. Must be available for early mornings, evenings, weekends, and holidays.

Perks

• 401K Plan with company match
• Employee Assistance Program
• Seasonal ski & summer passes, plus additional discounts
• On-site gourmet employee meals

Key skills/competency

Product Sales Lead, Guest Services, Customer Service, Team Leadership, Point of Sale, Cross-training, Outdoor Recreation, Hospitality, Safety Protocols, Problem Resolution