Security Host - Pouring With Heart
Pouring With Heart · Los Angeles, CA
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- On site
- Full-time
- $45,760 / year
- Los Angeles, CA
Job highlights
- Ensure guest and staff safety at multiple LA locations.
- Provide welcoming first and last impressions.
- Manage guest entry and maintain order.
- Resolve conflicts and de-escalate situations.
- Opportunities for growth and development.
About the role
Security Host - Pouring With Heart
Pouring with Heart is currently looking for a new Security Host to work the door at multiple locations in downtown Los Angeles. We are excited to find a new family member to help keep our crews and guests safe.
The role… As a Security Host, you are responsible for creating a safe and welcoming environment for both guests and staff. You represent the first and last impression of the bar, balancing professionalism and hospitality with the awareness and confidence needed to maintain order. Pay: $20-$23 with tips
About the Company and our bars:
https://www.pouringwithheart.com/
Main Duties, but are not limited to…
- Greet guests warmly and set the tone for a safe, welcoming environment
- Verify IDs accurately and manage guest entry in line with venue policies
- Monitor the floor and bar areas for safety concerns, escalating issues when necessary
- Support staff and guests through conflict resolution and clear communication
- Use de-escalation techniques to manage situations calmly and respectfully
- Assist with crowd flow, line management, and capacity control during peak hours
- Report incidents, hazards, or policy violations to leadership promptly
- Follow all health, safety, and compliance standards, including responsible alcohol service and emergency procedures
Required Skills/Qualifications
- 3+ years prior security, guest services, or hospitality experience preferred
- Strong situational awareness, confidence, and professionalism under pressure
- Ability to de-escalate conflicts with patience, respect, and clear communication
- Excellent interpersonal skills with both guests and teammates
- Team-oriented mindset with a balance of authority and hospitality
- Must be 21+ and have valid security guard certifications if required (varies by state)
Physical Requirements
- Must be able to work on your feet for extended periods (up to 8 hours)
- Ability to lift and move up to 200 pounds
- Fast-paced movements and mobility required to cover bar and floor space efficiently
- Ability to bend, reach, and perform repetitive motions as part of daily bar operations
What We Offer…
Pouring With Heart is more than a workplace, it’s a community. We invest in our people, helping you grow professionally while being part of something bigger than yourself.
- Health Care (Medical, Dental & Vision): Full-time (30+ hours a week) employees are eligible.
- 401K: Access to a 401K retirement plan with a company match of 4% (for eligible employees).
- Employee Assistance Program (EAP): Access to mental health, financial wellness and many more resources through our EAP.
- Short/Long Term Disability and Life Insurance: Fully covered by the company for full time employees (30+ hours a week).
- Career & Learning Development: Opportunities to grow with PWH, whether into leadership roles or through new markets across the country. Access to training, tastings, and workshops to build technical skills and product knowledge.
- Community Impact: PWH employees have the opportunity to impact their neighboring communities through local outreach, mentorship, and sustainability efforts.
- Team & Company Outings: We celebrate camaraderie both in and outside the bar through events, anniversaries, attractions, staff appreciation parties and more!
At Pouring With Heart, we raise the human spirit through community, camaraderie and connection.
Key skills/competency
- Security Host
- Guest Services
- Hospitality Experience
- Situational Awareness
- Conflict Resolution
- De-escalation Techniques
- Teamwork
- Professionalism
- Responsible Alcohol Service
- Customer Interaction
Skills & topics
- Security Host
- Guest Services
- Hospitality
- Los Angeles Jobs
- Nightlife Security
- De-escalation
- Customer Service
- Door Security
- Bartending Security
- Pouring With Heart Careers
How to get hired
- Tailor your resume: Highlight security, guest services, or hospitality experience. Emphasize situational awareness and conflict resolution skills.
- Showcase your personality: Demonstrate a balance of authority and hospitality in your application. Mention your team-oriented mindset.
- Prepare for interviews: Be ready to discuss how you handle pressure and de-escalate conflicts. Highlight your communication skills.
- Verify certifications: Ensure you meet the age requirement (21+) and possess any necessary security guard certifications for Los Angeles.
Technical preparation
Practice ID verification techniques.,Study conflict de-escalation tactics.,Review responsible alcohol service laws.,Familiarize with emergency procedures.
Behavioral questions
Describe handling difficult guests calmly.,How do you maintain professionalism under pressure?,Explain a time you de-escalated a situation.,How do you balance authority with hospitality?
Frequently asked questions
- What are the primary responsibilities of a Security Host at Pouring With Heart?
- As a Security Host at Pouring With Heart, your main duties include greeting guests, verifying IDs, managing entry, monitoring for safety concerns, resolving conflicts, and ensuring a welcoming environment for everyone. You'll also assist with crowd flow and report any incidents to leadership.
- What is the pay range for the Security Host position at Pouring With Heart?
- The Security Host position at Pouring With Heart offers a pay range of $20-$23 per hour, plus tips.
- What kind of experience is preferred for the Security Host role?
- Pouring With Heart prefers candidates with at least 3 years of prior experience in security, guest services, or hospitality. Strong situational awareness and confidence under pressure are also highly valued.
- Does Pouring With Heart offer benefits for Security Host positions?
- Yes, Pouring With Heart offers a comprehensive benefits package for full-time employees (30+ hours a week), including Medical, Dental & Vision, a 401K with company match, EAP, and company-covered Short/Long Term Disability and Life Insurance.
- What are the physical requirements for a Security Host at Pouring With Heart?
- The role requires you to be on your feet for up to 8 hours, with the ability to lift up to 200 pounds, perform fast-paced movements, bend, reach, and engage in repetitive motions. Mobility is key to effectively cover bar and floor spaces.
- Is there an age requirement for the Security Host job?
- Yes, you must be at least 21 years old to apply for the Security Host position at Pouring With Heart.
- How does Pouring With Heart support employee growth?
- Pouring With Heart offers career and learning development opportunities, including potential advancement into leadership roles, access to training, tastings, workshops, and exposure to new markets. They focus on helping employees grow professionally.
- What is the company culture like at Pouring With Heart?
- Pouring With Heart emphasizes community, camaraderie, and connection. They aim to raise the human spirit and foster a supportive environment with team and company outings.